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Mark Ficken Ford Lincoln
Charlotte, NC
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,079 reviews
April 28, 2023
I will start out saying I dread buying a car. But it was necessary this time. But it was a very pleasant experience. Luis was great. Answered all of our questions. And Wleymer was amazing. They b But it was necessary this time. But it was a very pleasant experience. Luis was great. Answered all of our questions. And Wleymer was amazing. They both went above and beyond to help us and make it a pleasant experience. They didn’t pressure us. I would recommend them when you need to buy your next car. More
by acvillegas11
Employees Worked With
Luis Vargues and Wleymer Jimenez
April 18, 2023
When you purchase your car from them they are great. Hopefully you don't and to call them back because they will not call you back. I have a $1500.00 payment and a car I cant drive because they never go Hopefully you don't and to call them back because they will not call you back. I have a $1500.00 payment and a car I cant drive because they never got my plates and its going to be another 3 weeks maybe . So a brand new truck sitting in my garage . More
by esfernandez5
Employees Worked With
Mel, and Mark
April 07, 2023
One of the best buying experiences we have ever had purchasing a vehicle. Very kind and respectful without a hidden agenda. I felt they were very transparent. Highly recommend. I absolutely love the purchasing a vehicle. Very kind and respectful without a hidden agenda. I felt they were very transparent. Highly recommend. I absolutely love the vehicle I purchased from them. More
by Fishingcreekwarmbloods/Suzanne
Employees Worked With
I can’t remember but he was new. Wish I had a card of both him and the financial manager. Both were wonderful.
April 04, 2023
Customer service is outstanding and their attention to detail is the first thing my wife and I noticed. They really took the time to make sure all of our questions were answered and they really know their detail is the first thing my wife and I noticed. They really took the time to make sure all of our questions were answered and they really know their product! More
by matthew.matinata
Employees Worked With
Mark Snuggs, Tatum Macomson
March 19, 2023
Professional, courteous, no pressure sales. Found and secured the vehicle on the web site. Vehicle was cleaned and ready when I arrived to pick-up a week later. Full tank of gas to boot. Pr Found and secured the vehicle on the web site. Vehicle was cleaned and ready when I arrived to pick-up a week later. Full tank of gas to boot. Process was easy, with no pressure or hassles. Angel Lopez was very easy to work with. More
by evelio.a.gonzalez
Employees Worked With
Angel Lopez
March 16, 2023
Very easy to deal with and no pressure to purchase. Only issue was the phone system was a real xxxx show. Use salesman cell numbers but dealer posted numbers are awful. Only issue was the phone system was a real xxxx show. Use salesman cell numbers but dealer posted numbers are awful. More
by rumongold
Employees Worked With
Mark Snuggs
