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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,078 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,078 reviews

September 30, 2019

Great service, honest dealer It was a pleasure doing business with Felix Sarbates. Clint was especially helpful in purchasing our truck. It's a real pleasure to do business with a More

by LaddDez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Drews
September 28, 2019

great had knowledge of product not a lot of pressure even with it being end of the month sales person kept in touch the next month More

by ford f250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
September 27, 2019

Totally Satisfied Jean Ediamen, of Sabates Ford, is an outstanding salesperson, extremely professional, courteous and knowledgeable about the two 2019 Ford Edge Titaniu More

by RUBY RED EDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Ediamen, Jose Batista
September 27, 2019

Easy breezy From the time I inquired online, to the time I met Hunter at the dealership, the service was immediate, professional, and focused on my needs. We work More

by nohesitations
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Fisher
September 26, 2019

New Lincoln purschase Salesman was very knowledgeable and worked through issues with the initial vehicle to the a small issue with the second vehicle. The issue was resolve More

by Wmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs, Michael Gurley
September 26, 2019

30 Year Ford Loyalist They are hurting the Ford Brand. Poor training. Poor communication. Bad intake and departure. Slowly eroding my desire to even buy Ford again. Loosing More

by Ford Loyalist--Waning
Recommend Dealer
No
Employees Worked With
don't even know their names--no one identified themselves
Sep 26, 2019 -

Mark Ficken Ford Lincoln responded

We appreciate all feedback and the opportunity to respond. Without knowing your name, the dates you visited our store or if you visited our store at all it is difficult for us to improve areas you find concerning. The great thing about feedback - good or bad - is that it allows you to know what your customers like and don't like. We would welcome any additional details you have to add to this review. Please feel free to contact us at Marketing@FordLincolnCharlotte.com to provide more information and/or clarification to our leadership team. Thank you!

September 26, 2019

Friendly and professional car buying team We bought a 2019 Lincoln Nautilus from Felix Sabates in Charlotte. Mike Lacy was our sales associate and he was courteous, professional and very pleas More

by collonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lacy, Eric Vann
September 24, 2019

Very fast and easy Jean the salesman was awesome, answered every question I had and when I made a offer there was no haggling they accepted it and then I went straight t More

by Ryan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Ediamen
September 23, 2019

The team was patient with my wife and me and satisfied us. Sean Taffe and the other dealership folks helped my wife and me find the car we had in mind at a price that we could stomach. More

by Ellison Clary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Badr, Michael Gurley, Hunter Naman, Sean Taffe
September 23, 2019

Hunter Fisher This was the best car buying experience I had throughout our visit to 20+ dealerships across the state. Hunter set hisself apart from our previous sal More

by Greg Rossidivito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Batista, Hunter Fisher
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