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Mark Ficken Ford Lincoln
Charlotte, NC
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Great service, we were in and out in a few hours with a trade in. They accommodated our schedule by staying past 8pm to get us the car we wanted. trade in. They accommodated our schedule by staying past 8pm to get us the car we wanted. More
Great buying experience at Felix Sabates Ford I went to the dealership looking for a new Ford Escape. Jacob was very knowledgeable and professional, and helped me find the model that was right for I went to the dealership looking for a new Ford Escape. Jacob was very knowledgeable and professional, and helped me find the model that was right for me. The service was prompt, friendly, and thorough. We were able to find a great car for an excellent price, and I left very happy with all aspects of the process. I would recommend this dealership and Jacob as the representative to anyone looking for a great car-buying experience. More
Best experience! Very professional group of people, no long drawn out waiting, found the vehicle that we wanted, paperwork went very smoothly and on the road within a Very professional group of people, no long drawn out waiting, found the vehicle that we wanted, paperwork went very smoothly and on the road within a couple hours.. More
We just moved across the country so had to find a new dealer to service our brand new Navigator. I wanted to wait for my oil change, and they had a really nice lounge with snacks, water, Starbucks coffee dealer to service our brand new Navigator. I wanted to wait for my oil change, and they had a really nice lounge with snacks, water, Starbucks coffee, tea. I was in and out in under an hour! More
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So excited to join the Felix Sabates family! I’ve always heard such great things about Felix Sabates but today I finally got to experience it myself. Thank you so much for such a great experience I’ve always heard such great things about Felix Sabates but today I finally got to experience it myself. Thank you so much for such a great experience. Getting a new car for myself was easy and efficient, thanks to the professionalism and efficient of Hunter at Felix Sabates. Definitely a customer for the foreseeable future. More
Great customer care Jacob and the rest of the customer service team were very helpful and communicative throughout the process of financing and purchasing my new Ford Esc Jacob and the rest of the customer service team were very helpful and communicative throughout the process of financing and purchasing my new Ford Escape. More
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Hunter was wonderful Hunter was a very knowledgeable salesperson that went above and beyond to make our experience a good one. We love our new truck and we now have a deal Hunter was a very knowledgeable salesperson that went above and beyond to make our experience a good one. We love our new truck and we now have a dealership we can trust. Thank you! More
Awesome experience from beginning to end. The entire experience, from purchase to after purchase servicing was as pleasant as possible. I would recommend this dealership. First class experienc The entire experience, from purchase to after purchase servicing was as pleasant as possible. I would recommend this dealership. First class experience and people alike. More
The staff at this dealership ROCKS!! I am usually not a good shopper. I go in with what I think I want in mind and buy it on the spot. It's a hit or miss whether I have buyer's remorse. I am usually not a good shopper. I go in with what I think I want in mind and buy it on the spot. It's a hit or miss whether I have buyer's remorse. My husband, on the other hand, is a very detailed and "review" reader. Not only did we come into the dealership on a couple hours notice, but we drove the Nautilus that we both fell in love with immediately. Tatum was so helpful with finding exactly what we were looking for in color, engine size, etc. Within 5 days, we have our dream car. (I call it a SUV, my husband calls it a crossover...so I decided to not have that argument again & call it a car.) And, the staff was very patient with his detail-orientation as well as making sure I didn't jump in too soon. I have never had as good of an experience as this at ANY dealership. I would recommend hands down at very least making a visit to see for yourself. OH! The best part is that not only did we get a great deal, but I am in love with my new ride!! More
Quick and fair Experience was quick, fair, professional. What else would you want. Clint the salesman was professional and worked hard for me as did Mel in finance Experience was quick, fair, professional. What else would you want. Clint the salesman was professional and worked hard for me as did Mel in finance. More