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Mark Ficken Ford Lincoln
Charlotte, NC
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Excellent dealership Jean made my car buying experience quick and easy while maintaining a high level of professionalism. While I was there he made me feel like I was his Jean made my car buying experience quick and easy while maintaining a high level of professionalism. While I was there he made me feel like I was his number one priority. More
New car purchase Clint provided awesome service, we have bought 4 mustangs over the years and this was the easiest we will be back for a return visit to buy another on Clint provided awesome service, we have bought 4 mustangs over the years and this was the easiest we will be back for a return visit to buy another one More
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Fast and friendly They were very fast and curtious with what little time me and my family had they made the transaction very easy and painless. I would recommend using They were very fast and curtious with what little time me and my family had they made the transaction very easy and painless. I would recommend using this dealership to anyone I know More
Thorough and Extremely Helpful Hunter quickly retrieved the vehicle I arrived at the dealership asking about, and the test drive got me yet more excited about the F-250 I wanted to Hunter quickly retrieved the vehicle I arrived at the dealership asking about, and the test drive got me yet more excited about the F-250 I wanted to purchase. Back at the dealership, as we worked on the numbers on the deal, Jorgen jumped in (the Finance Manager), and helped make things more clear, more accommodating, and more assuring. Jorgen was truly the hero of the sale. I ordinarily hate the finance portion of the deal, since that's where you're typically dodging usurious offers and package recommendations. Jorgen explained everything in great detail, and even gave us tips on things to look out for in the future. When I asked if he's often involved in the sales process as he was with us, he said he did that as often as he could, and that they're just "one big team." That's awesome. More
Best sales team to work with Working with Kamrie was great to work with. Tyler went above and beyond to help me get the truck I wanted and Jason made the deal come together. I rec Working with Kamrie was great to work with. Tyler went above and beyond to help me get the truck I wanted and Jason made the deal come together. I recommend this dealership and sales team highly and would do it again tomorrow. More
Honest and very timley In this day and time , I search for no nonsense solutions to help me get my job done. Time is critical in this day, being focused and organized is app In this day and time , I search for no nonsense solutions to help me get my job done. Time is critical in this day, being focused and organized is appreciated. Thank you! More
Nice and fast, no shenanigans. We went in looking for a specific vehicle, unfortunately it had been sold already. Luckily there was a basically identical truck off another color the We went in looking for a specific vehicle, unfortunately it had been sold already. Luckily there was a basically identical truck off another color there. We went off a test drive, decided to buy it and were in and out of finance and negotiation within 90 minutes. Jacob Edmond went above and beyond helping us move our stuff from the old car to the new truck. We got a good deal on our trade without too much of a fight, and ultimately ended up with a good warranty and done other extras for a reasonable price. Overall I would recommend Felix Sebates. We had purchased our last vehicle while they were still Performance Ford and the new management had much improved how the dealership is run... I've bought a lot of cars from dealers, and this was by far one of the best experiences we've had. That says a lot, as I've dealer purchased 15 or so vehicles with varying degrees of satisfaction. Give them a try, I don't think you'll be able to beat the service and the professionalism. More
Total satisfaction The staff here was friendly, courteous and professional. Jacob answered all our questions while carefully explaining the options and features of the The staff here was friendly, courteous and professional. Jacob answered all our questions while carefully explaining the options and features of the vehicles we liked. The dealership gave us outstanding value for our trade vehicle, and got us into the truck we really liked at the absolute best price we could find. In fact, we got an ugrade in the vehicle, compared to the trucks that were offered at similar prices at other dealerships. Mel was ready and willing to make a deal to our satisfaction. Jorgen meticulously explained all our options for financing and maintenence, and patiently fielded our many questions. We also took the opportunity to meet with excellent parts and service department staff. The dealership was clean, well maintained, and offered refreshments. Shop elsewhere and compare, or save yourself some time, and just go to Sabates. Best price I could find anywhere. More
Kamrie is absolutely amazing! Kamrie was an extreme help when it came to getting out of my upside down payments and getting into a car that I ended up loving! I went in with no ide Kamrie was an extreme help when it came to getting out of my upside down payments and getting into a car that I ended up loving! I went in with no idea of what I wanted except to get out of the current financial situation I was in and thinking I could only get a used vehicle, and I ended up leaving LOVING my new 2019 Fusion. She was extremely patient with me and walked me step-by-step to find the perfect car for me. She not only got me into a NEW vehicle but she helped me get the best deal possible. The service that she provided was beyond exceptional, and I look forward to hopefully working with her in the future! More
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My experience at Felix Sabates Ford was Excellent Most people feel buying car can be intimidating but not with the sales staff at Felix Sabates Ford. I was met with the upmost of professionalism and h Most people feel buying car can be intimidating but not with the sales staff at Felix Sabates Ford. I was met with the upmost of professionalism and honesty which made my decision to buy easy. Once we came to an agreement they wasted no time getting the car ready and me on the road. Thank you so much for making this purchase an excellent experience!!! More