Mark Ficken Ford Lincoln

Average Experience Had a number of experiences where one person told me something and another person said the opposite. Tyler was cold and insensitive. His customer serv Had a number of experiences where one person told me something and another person said the opposite. Tyler was cold and insensitive. His customer service skills need some work. Phillip was great! If you have an opportunity to work with him, take it. He took great care of my son. Overall, It was a fine experience. More

Expedition Hunter Fisher was so knowledgeable about Ford vehicles. He was extremely nice, he made our entire process quick and easy. Thank you so much Hunter! Hunter Fisher was so knowledgeable about Ford vehicles. He was extremely nice, he made our entire process quick and easy. Thank you so much Hunter! More

Awesome service, decently come back again Kamrie from the very beginning was absolutely amazing from the first phone call! Very fast process!!! Recommend ANYONE to come to see her! She is know Kamrie from the very beginning was absolutely amazing from the first phone call! Very fast process!!! Recommend ANYONE to come to see her! She is knowledgeable and respectful and made the process quick and easy! Would refer ANYONE to her and this dealership! More

Awesome experience w excellent customer service My experience here was excellent overall from the sales team to the finance team. I was treated great from the start to the finish. I worked with Ja My experience here was excellent overall from the sales team to the finance team. I was treated great from the start to the finish. I worked with Jacob in sales and Manager Jordan and they were both fantastic. Jacob was able to answer all of my questions and was very responsive to text messages and always accessible which is important to me. The process was one of the best I’ve had at a dealership. I would highly recommend this dealership. More

Fantastic service The service was amazing at this ford dealership, I went to buy a new truck and they helped me and made it very quick and easy. I received help as soo The service was amazing at this ford dealership, I went to buy a new truck and they helped me and made it very quick and easy. I received help as soon as I got there. I definitely recommend this dealership.👍🏼 More

Great buying experience Came into the dealership with an idea of what I wanted already. Elijah and the others at felix sabates helped me narrow down my choices and provided a Came into the dealership with an idea of what I wanted already. Elijah and the others at felix sabates helped me narrow down my choices and provided a smooth buying experience. Will be coming back here for my next for purchase! More

Great Experience I came in to trade my car in and purchase a used car. The experience was wonderful. Also love that they are open on Sunday. Only Ford dealer in Charl I came in to trade my car in and purchase a used car. The experience was wonderful. Also love that they are open on Sunday. Only Ford dealer in Charlotte, NC that is open on a Sunday. More

CLIENT ORIENTED!! NO PRESSURE!!SEAMLESS!! This dealership is a client oriented, no pressure , totally professional type of business that has its primary goal as the satisfaction and comfort of This dealership is a client oriented, no pressure , totally professional type of business that has its primary goal as the satisfaction and comfort of the person who is trying to purchase a vehicle. It was the easiest purchase of a vehicle that I have EVER witnessed, and that is probably the 20th or so vehicle that I have purchased. My highest accolades to the management and staff for an accomplished goal with me as with anyone else who wants to deal with an auto dealership like this one. More

EASY! The online associates, salesmen and the sales manager were patient and easy to work with. We spent a lot time researching and comparing dealers in No The online associates, salesmen and the sales manager were patient and easy to work with. We spent a lot time researching and comparing dealers in North and Soth Carolina. This large dealership was able to meet our expectations above the rest. Their truthful out the door prices prompted us to drive 175 miles to purchase our truck. Vlad was a great help. More

Great sales person The team at Felix are easy to deal with, Mark Snuggs is the best salesman I have ever worked with, he knows his job well and will get you the best de The team at Felix are easy to deal with, Mark Snuggs is the best salesman I have ever worked with, he knows his job well and will get you the best deal he can. Shoutout to everyone at Felix for make my car buying experience great. Thanks Ms. Rhonda More