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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,077 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,077 reviews

January 24, 2020

2020 Aviator Purchase Sean Taffe is a great, friendly and helpful salesperson, stayed late to make everything come together and very communicative thought the experience. S More

by Savvyshonnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Hunter Naman, Sean Taffe
January 24, 2020

They are the best dealership I've been involved with during 43 yrs of my life, that's why I be came back. I always tell my friends and family about this dealership More

by delorism002
Recommend Dealer
Yes
Employees Worked With
Christopher and Jean, both are rated "5" stars, Michael Gurley
Feb 26, 2020 -

Mark Ficken Ford Lincoln responded

Thank you for your kind words about our dealership and thank you for your continued business!

January 24, 2020

I hate buying cars, but every 10 or so years I’ve got to do it anyway. Alley and Racheal helped me lock the deal up on the phone. I showed up did the paper work and left with the exact deal and car we spoke More

by Jacob G
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Alley Neyman
Feb 26, 2020 -

Mark Ficken Ford Lincoln responded

Jacob, we completely understand how hesitant you are about the car buying process and we are so thankful that you chose us for your vehicle purchase. We will always, put our customers first and we are grateful for your business!

January 23, 2020

Mark was very professional and courteous as I went through the process of purchasing my Honda Odyssey. I would definitely recommend Mark and Felix Sabates Lincoln. More

by greg dreibelbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
January 22, 2020

Tatum was spot on with everything great friendly guy not pushy what so ever. Went above and beyond to make sure the Jeep I bought was perfect before I left the dealership. More

by ryanbrandgarris
Recommend Dealer
Yes
Employees Worked With
Jorgen, Tatum Macomson
January 21, 2020

We really enjoyed working with Aaron, very professional, great attention to detail, and a pleasure to work with. Someone should give this man a raise. More

by stephencwelch
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Jordan Edmond, Michael Gurley, Aaron Manning
January 21, 2020

Routine service My vehicle was due for routine oil change. Staff was friendly Dealership was clean ( even restrooms). I also needed an LED break light replaced. Ser More

by BDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of names
January 21, 2020

Overall a great experience start to finish!! Phillip Simmons was professional and personable ... we will recommend this dealership to friends and family!! Michael Gurley was knowledgeable and helpful wi More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Michael Gurley, Phillip Simmons
January 20, 2020

Mark Snuggs is wonderful! He helped me find what I was looking for in my MKX. He is very sincere and down to earth. I love my car! Kelly Schroeder More

by mkellymad
Recommend Dealer
Yes
Employees Worked With
Michael Gurley, Mark Snuggs
January 20, 2020

Man...What an awesome experience. From the time we entered the building we received exceptional customer service. Our sales team was very patient and provided us with several options. No one was pushy More

by deidreboyd
Recommend Dealer
Yes
Employees Worked With
Jorgan in Finance, Mohammed Badr, Eric Vann, Mark Snuggs
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