
Mark Ficken Ford Lincoln
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
Next time I’ll go elsewhere. Salesman (Mike) is a nice guy and I had no issues with him. The rest of the place moves at snail speed. 2+ hours to buy a car I’d already put a do Salesman (Mike) is a nice guy and I had no issues with him. The rest of the place moves at snail speed. 2+ hours to buy a car I’d already put a down payment on and was was finance approved for on the previous week... they also knew I was coming (scheduled ahead because, TIME!) Literally sat around waiting on finance folks to do their job. Information was all wrong. They weren’t in a hurry; it showed. Also for all this waiting, they charge you $799 to “handle this transaction”. If you value your time, what you get for your money, and the punctuality of others, shop at another dealer. More
Lugar perfeito para comprar um carro, trabalhei com a Kathy por 3 semanas e ela foi muito paciente comigo, me ajudou a escolher o carro que preciso com bons pagamentos. Kathy por 3 semanas e ela foi muito paciente comigo, me ajudou a escolher o carro que preciso com bons pagamentos. More
Bought an Aviator for my wife for Mothers day. They didn't have the owners manual or second key because they said the car was transferred from another dealer. After two visits to the dealership, t They didn't have the owners manual or second key because they said the car was transferred from another dealer. After two visits to the dealership, three messages to the salesperson, and an email to their general sales box, I still don't have the key or manuel and cannot even get a call back. They sure do love you before you give them $86K, but could not care less after the check clears. More
I put down $2,000 to hold the truck untile I got to the dealership to complete the paperworks and buy the truck but ended up changing my mind about buying it. I've called and texted the salesman Tomise Fer dealership to complete the paperworks and buy the truck but ended up changing my mind about buying it. I've called and texted the salesman Tomise Ferguson but I haven't heard back from nobody about giving me my money back. Its been over a week. I JUST WANT MY $2,000 BACK. More
The saleswoman was very accommodating and knowledgeable besides having an amiable personality. The waiting room was fully stocked with drinks and snacks. I would have liked more information on the intere besides having an amiable personality. The waiting room was fully stocked with drinks and snacks. I would have liked more information on the interest rates and extra service policies available. The truck was exactly what I wanted and the price was reasonable. More