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Mark Ficken Ford Lincoln
Charlotte, NC
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,079 reviews
February 14, 2020
on time and courteous Arrived before my scheduled time and was taken right in. Oil change and tire rotation was done as well as an adjustment to one of my head lights. Wa Arrived before my scheduled time and was taken right in. Oil change and tire rotation was done as well as an adjustment to one of my head lights. Was in and out without delay. More
by Dcrabb
Employees Worked With
Michael Santana
February 14, 2020
Mark helped me get into the car that I wanted. He was patient, thoughtful, and helpful. I was traveling from an hour and a half away and he stayed in contact with me prior to my arrival and answered all patient, thoughtful, and helpful. I was traveling from an hour and a half away and he stayed in contact with me prior to my arrival and answered all my questions. He made the car buying experience a positive one for me and I would highly recommend him to anyone. More
by Michael R
Employees Worked With
Mark Snuggs
February 13, 2020
Juan has been my salesman’s for the pass three purchases. Juan is my only reason for my return to the dealership. Juan has earned (5) STARS in my book. Juan is my only reason for my return to the dealership. Juan has earned (5) STARS in my book. More
by henry
Employees Worked With
Juan Corders
February 11, 2020
Concierge Level Service at FELIX SABATES FORD. The sales staff of Alley Neyman and Vlad Berezovskiy and Finance Director Michael Gurley made my leasing experience for a new 2020 Ford vehicle a plea The sales staff of Alley Neyman and Vlad Berezovskiy and Finance Director Michael Gurley made my leasing experience for a new 2020 Ford vehicle a pleasure. I was attentively catered to in all aspects of my leasing experience. I highly recommend the dealership for their unequivocal understanding of my transportation needs and unique requirements and being able to meet them in a seamless transaction. More
by Edward Mayer
Employees Worked With
Michael Gurley, Vlad Berezovskiy, Alley Neyman
February 11, 2020
Terrible service Your dealership has staff that tell lies about the service that is needed and they are not to be trusted better business consumer and attonery general Your dealership has staff that tell lies about the service that is needed and they are not to be trusted better business consumer and attonery general will be contacted More
by Airmacjay
Employees Worked With
Don't remmber name check paper work
February 11, 2020
Great guy, great group. Sell me another great car at a good price. Earn my business. Promote good talent. Good treatment ensures great sales to customers good price. Earn my business. Promote good talent. Good treatment ensures great sales to customers More
by Jared.c.mitchell25
Employees Worked With
Mel Moye , Juan Corders, Sean Haggerty, Shawn Wells
February 10, 2020
nice and friendly The service adviser was very efficient and friendly.He did not pressure me and told me all the options and let me know the inspection was due so i don The service adviser was very efficient and friendly.He did not pressure me and told me all the options and let me know the inspection was due so i dont have to come back again . More
by angelbread
Employees Worked With
Stewart Byrum
February 10, 2020
Keep up the good work Being a car guy, it's hard for me to be comfortable working on my car. Happy to know that Felix Sabates Ford Lincoln has a skilled team of mechanics Being a car guy, it's hard for me to be comfortable working on my car. Happy to know that Felix Sabates Ford Lincoln has a skilled team of mechanics to take care of my car when i can't do it. More
by LaSchmoo
Employees Worked With
Michael Santana
February 10, 2020
warranty Purchased a very expensive warranty program, and found out it does not cover SAFETY equipment (seat belts). Also could not understand FORD putting a m Purchased a very expensive warranty program, and found out it does not cover SAFETY equipment (seat belts). Also could not understand FORD putting a mileage expiration on safety equipment. What does 60,000 miles have to do with a seat belt in the second row, that was used very little failing. Some people put that kind of mileage on in less than a year, and it may have never been used. Ford does not regard it's customer well being very highly!!! I purchased this car because I had too, not because I wanted too, I am very sorry I did! More
by jandpe
Employees Worked With
Sotero Burgos, Michael Santana (Both did a good job in there position)
