
Mark Ficken Ford Lincoln
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,080 reviews

Juan made it happen!!! So excited about my new Nautilus! Thank you to Juan for going the extra mile...literally 100miles...to bring my car to me!! Thank you🎉😊 Thank you to Juan for going the extra mile...literally 100miles...to bring my car to me!! Thank you🎉😊 More
Juan was extremely knowledgeable and professional! He genuinely cared about our experience and making sure we understood all of the features on our new vehicle. We are referring everyone we know to Jua genuinely cared about our experience and making sure we understood all of the features on our new vehicle. We are referring everyone we know to Juan!!!! More
Wonderful, no pressure experience!! We were greeted by Mohammed Badr and he very patiently answered questions and courteously explained all of our options. We proudly recommend him to an We were greeted by Mohammed Badr and he very patiently answered questions and courteously explained all of our options. We proudly recommend him to anyone considering buying or leasing a Lincoln. He also spent follow up time with us resulting in our greater understanding of the options and how to access all that is available to us. He worked with us and led us through test drives of 3 different models. His time and patience led us to be extremely happy with our choice. He could not have done a better job!!!!! More
Daniel and Jorgen did an outstanding job proving friendly, professional and. Low pressure service, best buying experience I have ever had. Everyone exceeded expectations, highly recommend. friendly, professional and. Low pressure service, best buying experience I have ever had. Everyone exceeded expectations, highly recommend. More
Awesome place very helpful and niceThe people here are Awesome place very helpful and nice The people here are very nice and listen to your problem and solve it Joe was a big help and is very good at hel Awesome place very helpful and nice The people here are very nice and listen to your problem and solve it Joe was a big help and is very good at helping. More
Felix sabates Ford is one of the best dealerships I've dealt with world class service with my service guy hunter assisted me the whole way I really appreciate him making things easy for me y'all are the b dealt with world class service with my service guy hunter assisted me the whole way I really appreciate him making things easy for me y'all are the best. More
Body work Our Ford Expedition had a giant key scratch. The collision department fixed the scratch and the car looks brand new. You cannot even tell there was e Our Ford Expedition had a giant key scratch. The collision department fixed the scratch and the car looks brand new. You cannot even tell there was ever a scratch. Everyone we worked with were high character, good quality people that put customer service first. More
Bryan was quick to respond to emails after I’d told him I was looking for a mustang through the foreign executive lease program and then Dallas was very helpful when I came into the dealership and appreciate was looking for a mustang through the foreign executive lease program and then Dallas was very helpful when I came into the dealership and appreciated the issue I was having around insurance. Also talked me through all the features in the car. More
First i wanna say thanks to 2 great professional persons the Financial advisor and Christian they help from A to Z in everything Thanks guys persons the Financial advisor and Christian they help from A to Z in everything Thanks guys More