Mark Ficken Ford Lincoln
Charlotte, NC
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Having purchased vehicles from other dealers in the past, I expected the same type of service. What I received went far beyond my expectations. Tatum is an exceptional sales person and a wonderful human I expected the same type of service. What I received went far beyond my expectations. Tatum is an exceptional sales person and a wonderful human being. Tatum walked us through each step with ease and was open to any questions and concerns we had. I have never had an easier experience purchasing a car. And if the need arises we will reach out to Tatum in the future. Thank you for a 5 star experience! More
Buen servicio al cliente, me atendieron bien aun por teléfono celular. Toda pregunta que tube me la pudieron contestar y resolver. Muchas grasias. Me encanto mi troca nueva. teléfono celular. Toda pregunta que tube me la pudieron contestar y resolver. Muchas grasias. Me encanto mi troca nueva. More
All the poeple I dealt with were great. I had a very good experience throughout the process. All salespeople were a pleasure to work with. Chris, Phillip and Jean were all terrific to deal w I had a very good experience throughout the process. All salespeople were a pleasure to work with. Chris, Phillip and Jean were all terrific to deal with. More
I'll start by saying, I was very hesitant when I entered into the Ford dealership. My hesitancy was due to my experience at a neighboring dealership. I was assisted right away. Brandon Lawyers was aweso into the Ford dealership. My hesitancy was due to my experience at a neighboring dealership. I was assisted right away. Brandon Lawyers was awesome to work with! Brandon was patient and he apologized for the treatment that I received at a neighboring dealership. Brandon made me feel very comfortable. He didn't pressure me into a sale. He showed me the cars within my price range and let me lead the way. Brandon answered all of my questions and he was thorough in explaining different models of the Ford Fusion. I went in to test drive a car. I had my mind made up that I didnt want a car note, I wanted to purchase a cash car for 6K - 10K. I ended up getting a red Ford Fusion with all of the bells and whistle... and a small car payment 😊😉 My husband and I have been telling everyone about car buying experience. We have never thought to purchase a Ford...I am happy to say that I am a proud owner of a Ford. Thank you Brandon Lawyer's! More
Excellent customer service. I have never had such of a comprehensive and easy car buying experience as what Jorgen provided. The car is perfect for me. comprehensive and easy car buying experience as what Jorgen provided. The car is perfect for me. More
Honest advertising and good salespeople. Easy transaction, would buy again without hesitation. Let me know when the new broncos come out and we can do it again transaction, would buy again without hesitation. Let me know when the new broncos come out and we can do it again More
Cristian was great taking care of my questions and having everything ready when I needed it. He is always available and ready; great attitude and costumer service! The purchase was very easy, simple and fast everything ready when I needed it. He is always available and ready; great attitude and costumer service! The purchase was very easy, simple and fast! I am very happy with my new car! More
Juan made it happen!!! So excited about my new Nautilus! Thank you to Juan for going the extra mile...literally 100miles...to bring my car to me!! Thank you🎉😊 Thank you to Juan for going the extra mile...literally 100miles...to bring my car to me!! Thank you🎉😊 More
Juan was extremely knowledgeable and professional! He genuinely cared about our experience and making sure we understood all of the features on our new vehicle. We are referring everyone we know to Jua genuinely cared about our experience and making sure we understood all of the features on our new vehicle. We are referring everyone we know to Juan!!!! More
Wonderful, no pressure experience!! We were greeted by Mohammed Badr and he very patiently answered questions and courteously explained all of our options. We proudly recommend him to an We were greeted by Mohammed Badr and he very patiently answered questions and courteously explained all of our options. We proudly recommend him to anyone considering buying or leasing a Lincoln. He also spent follow up time with us resulting in our greater understanding of the options and how to access all that is available to us. He worked with us and led us through test drives of 3 different models. His time and patience led us to be extremely happy with our choice. He could not have done a better job!!!!! More