Mark Ficken Ford Lincoln
Charlotte, NC
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Great Service Sotero and all of the service people were the best. He was friendly, courteous and took care of my service issue as promptly as possible. Thank you!!! Sotero and all of the service people were the best. He was friendly, courteous and took care of my service issue as promptly as possible. Thank you!!! JJ Donohue More
The people we worked with were very nice! The dealership itself is very laid back and classy. The car buying experience itself is no different then any other place. itself is very laid back and classy. The car buying experience itself is no different then any other place. More
The salesman-Brandon and finance rep- Michael were great to work with and made the experience one of the best. While Brandon was gone bringing a car around for us another guy from the big desk came over to to work with and made the experience one of the best. While Brandon was gone bringing a car around for us another guy from the big desk came over to chat us up - that was not good for us as it came across as high pressure fake interest. More
Sean and Mike were the best to work with. Sean, the sales manager was great. He was able to locate a hard to find truck and have it there in one day. Mike the finance manager was able to expla Sean, the sales manager was great. He was able to locate a hard to find truck and have it there in one day. Mike the finance manager was able to explain all financial options in a clear understanding manner and made our financial decisions easy. Highly recommend this dealership and these two guys are the best! More
Great experience, everything was super easy. I’m 5 hours away and It was all handled over the phone and they brought the truck to me. away and It was all handled over the phone and they brought the truck to me. More
Ford Edge SEL 2020 Dallas Mientkiewicz as my sales consultant. He did an excellent job. He was very knowledgeable about the car and very thorough in explaining each pa Dallas Mientkiewicz as my sales consultant. He did an excellent job. He was very knowledgeable about the car and very thorough in explaining each part of the process. He had a great customer service attitude and approach. More
They have been professional, with good explanations and appropriate proposals. They made the true and professional follow up. Great experience . No hassle and no problems at all. appropriate proposals. They made the true and professional follow up. Great experience . No hassle and no problems at all. More
Service Appointment was regarding letter received about recall. It was done on time and great experience. Don’t recognize any of listed names . Neil DeGraff was our service tech. everything was recall. It was done on time and great experience. Don’t recognize any of listed names . Neil DeGraff was our service tech. everything was excellent More
Mark was helpful, professional and got us a great deal on our new beautiful Aviator! He made the process much easier than it’s ever been. Thanks, Mark! our new beautiful Aviator! He made the process much easier than it’s ever been. Thanks, Mark! More