Mark Ficken Ford Lincoln
Charlotte, NC
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Great Customer Service Sean and Hunter went out of their way to make sure we were taken care of! Love, love, love my new Aviator! This is the second vehicle we have purcha Sean and Hunter went out of their way to make sure we were taken care of! Love, love, love my new Aviator! This is the second vehicle we have purchased at this Felix Sabates Lincoln, and we will use them again in the future! More
Very friendly and helpful. Salesman was very nice and wanted me to be happy and worked hard to make it happen. Would recommend him to someone in a minute wanted me to be happy and worked hard to make it happen. Would recommend him to someone in a minute More
They did a great job! I would definitely return for future purchases. They were very nice and very helpful. I love my Ford Explorer purchase future purchases. They were very nice and very helpful. I love my Ford Explorer purchase More
Working with Juan was easy and fun! We were very indecisive and he was patient and knowledgeable. Great experience 10 star all the through the process!! indecisive and he was patient and knowledgeable. Great experience 10 star all the through the process!! More
The people involved were very helpful and went beyond the norm to see that everything worked out. My first new truck or car buy was handled very well. norm to see that everything worked out. My first new truck or car buy was handled very well. More
nice and informative nice staff and informative, brought my car to me in SC. Called to make sure everything was going well and if I had any questions. nice staff and informative, brought my car to me in SC. Called to make sure everything was going well and if I had any questions. More
Mark worked with me over 2-3 days via text and phone calls before we drove an 1 1/2 hours down. Glad we made the trip. After test driving the car and some negotiating, we drove home with a car my wife r calls before we drove an 1 1/2 hours down. Glad we made the trip. After test driving the car and some negotiating, we drove home with a car my wife really loved. I dislike dealers that push the whole “no haggle” pricing. Mark and the dealership was willing to work with the price on our trade and the price of the new vehicle. That meant a lot to us. Thank you Mark!! More
Fast process, friendly people to deal with Most of the deal was thru text and email, everything was on track at the dealership. Would recommend anyone to come to your dealership for sales or se Most of the deal was thru text and email, everything was on track at the dealership. Would recommend anyone to come to your dealership for sales or service. More
Exceptional Professionalism I went to several dealers trying to find a 2020 F350 King Ranch, without games. Finally, my search ends at Felix Sabates Ford with Will and Jacob. Nev I went to several dealers trying to find a 2020 F350 King Ranch, without games. Finally, my search ends at Felix Sabates Ford with Will and Jacob. Never went into the dealership until I was ready to pick it up, they were professionals all the way. No games at the last minute and I literally was in and out with my new truck in an hour. Easy as pie....they’ve earned my business moving forward and will certainly be highly recommended to friends and family. Kevin More