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Mark Ficken Ford Lincoln
Charlotte, NC
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 03, 2020
I always expected top level service when I take my car to Felix Sabates dealership, and I always receives it. A special thanks to Sotero Burgos, who took care of my every need Felix Sabates dealership, and I always receives it. A special thanks to Sotero Burgos, who took care of my every need More
by leon
Employees Worked With
Sotero Burgos, Mohammed Badr
April 03, 2020
After over 6 months of searching, I found exactly what I was looking for at an incredible price here. I worked with Brandon Enos as my salesman and he was great through the entire process. I am 4 hours away was looking for at an incredible price here. I worked with Brandon Enos as my salesman and he was great through the entire process. I am 4 hours away and did everything remotely (including next day delivery for a very reasonable fee) and it was completely painless. I received several videos and pictures and all of my questions were quickly answered. I will absolutely be a return customer when it’s time for our next vehicle. More
by Christierouse
Employees Worked With
Brandon Enos, Michael Gurley, Brandon Enos
April 02, 2020
Juan was exceptional! We worked very hard to ensure that we had all of our questions answered. He reached out regularly and was always available to assist. we had all of our questions answered. He reached out regularly and was always available to assist. More
by Delapenaeric
Employees Worked With
Juan Corders
March 31, 2020
The entire experience exceed all prior vehicle purchases with ford and Lincoln! Sean did a fantastic job with my sale. Paper work and the vehicle were exactly as I requested with ford and Lincoln! Sean did a fantastic job with my sale. Paper work and the vehicle were exactly as I requested More
by Richardcabadas
Employees Worked With
Mel Moye , Sean Taffe
March 30, 2020
Very good purchase experience I ordered a Ford Transit from Felix Sabates Ford and they process was painless. In spite of the lead time from the factory (12 weeks), the dealership I ordered a Ford Transit from Felix Sabates Ford and they process was painless. In spite of the lead time from the factory (12 weeks), the dealership and sales rep (Blake Carslon) frequently updated me on the status and when the van arrived the purchase process went smoothly. More
by Rob
Employees Worked With
Blake Carlson
March 30, 2020
excellent attention & service each visit i made i was impressed by the lack of sales mentality. it felt like they were exhausting all opportunities before i landed on the car i cho each visit i made i was impressed by the lack of sales mentality. it felt like they were exhausting all opportunities before i landed on the car i chose. More
by cbyers
Employees Worked With
Clint Drews, Josh Heffernan
March 29, 2020
Great service experience I recently purchased a Ford from Felix Sabates. Not only did I have a good car buying experience, but the service side afterwords has been amazing. Ku I recently purchased a Ford from Felix Sabates. Not only did I have a good car buying experience, but the service side afterwords has been amazing. Kurt hoover the service manager is v nice and gives his best to make your experience with them great. The team always makes scheduling appointments easy and follows up with you through the whole process. They returned my car promptly to me after my oil change. It's nice to see that they still care about you as a customer even after you purchase the car ! More
by Avinash
Employees Worked With
Kurt hoover
March 28, 2020
It's always a pleasure working with the good folks at Felix Sebates Lincoln. I am excited with my decision to trade in my old car for a new 2020 Lincoln Aviator Black Label. Felix Sebates Lincoln. I am excited with my decision to trade in my old car for a new 2020 Lincoln Aviator Black Label. More
by DBH5
Employees Worked With
Hunter Naman, Mark Snuggs
March 28, 2020
Daniel was awesome and super helpful. Everyone at the dealership was very helpful. They kept me up to date on my vehicle delivery. Daniel even drove the car to my house for me. Definitely would recommend dealership was very helpful. They kept me up to date on my vehicle delivery. Daniel even drove the car to my house for me. Definitely would recommend them. More
by ashecht61
Employees Worked With
Daniel Beck
March 28, 2020
This is an excellent dealership. They are very professional and courteous and patient. I was very pleased with the entire experience, from sales to finance to delivery. They have a substantial inv professional and courteous and patient. I was very pleased with the entire experience, from sales to finance to delivery. They have a substantial inventory or will take their time to show you whatever you want. Please check them out if you’re in the market for a new vehicle, I highly recommend them and will likely purchase future vehicles from them. More
by tommy.lee.hastings
Employees Worked With
Jean Ediamen, Jason Williams, Alley Neyman
