Mark Ficken Ford Lincoln
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
Juan was exceptional! We worked very hard to ensure that we had all of our questions answered. He reached out regularly and was always available to assist. we had all of our questions answered. He reached out regularly and was always available to assist. More
The entire experience exceed all prior vehicle purchases with ford and Lincoln! Sean did a fantastic job with my sale. Paper work and the vehicle were exactly as I requested with ford and Lincoln! Sean did a fantastic job with my sale. Paper work and the vehicle were exactly as I requested More
Very good purchase experience I ordered a Ford Transit from Felix Sabates Ford and they process was painless. In spite of the lead time from the factory (12 weeks), the dealership I ordered a Ford Transit from Felix Sabates Ford and they process was painless. In spite of the lead time from the factory (12 weeks), the dealership and sales rep (Blake Carslon) frequently updated me on the status and when the van arrived the purchase process went smoothly. More
excellent attention & service each visit i made i was impressed by the lack of sales mentality. it felt like they were exhausting all opportunities before i landed on the car i cho each visit i made i was impressed by the lack of sales mentality. it felt like they were exhausting all opportunities before i landed on the car i chose. More
Great service experience I recently purchased a Ford from Felix Sabates. Not only did I have a good car buying experience, but the service side afterwords has been amazing. Ku I recently purchased a Ford from Felix Sabates. Not only did I have a good car buying experience, but the service side afterwords has been amazing. Kurt hoover the service manager is v nice and gives his best to make your experience with them great. The team always makes scheduling appointments easy and follows up with you through the whole process. They returned my car promptly to me after my oil change. It's nice to see that they still care about you as a customer even after you purchase the car ! More
It's always a pleasure working with the good folks at Felix Sebates Lincoln. I am excited with my decision to trade in my old car for a new 2020 Lincoln Aviator Black Label. Felix Sebates Lincoln. I am excited with my decision to trade in my old car for a new 2020 Lincoln Aviator Black Label. More
Daniel was awesome and super helpful. Everyone at the dealership was very helpful. They kept me up to date on my vehicle delivery. Daniel even drove the car to my house for me. Definitely would recommend dealership was very helpful. They kept me up to date on my vehicle delivery. Daniel even drove the car to my house for me. Definitely would recommend them. More
This is an excellent dealership. They are very professional and courteous and patient. I was very pleased with the entire experience, from sales to finance to delivery. They have a substantial inv professional and courteous and patient. I was very pleased with the entire experience, from sales to finance to delivery. They have a substantial inventory or will take their time to show you whatever you want. Please check them out if you’re in the market for a new vehicle, I highly recommend them and will likely purchase future vehicles from them. More
We had great experience at Felix Sabates. There was some problems with the paint from the factory but they 100% took care of us and I think we got a really good deal problems with the paint from the factory but they 100% took care of us and I think we got a really good deal More