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Mark Ficken Ford Lincoln
Charlotte, NC
1,077 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,077 reviews
April 24, 2020
I highly recommend when you’re looking for a car to come here! Not only are they so patient and kind, but they also go above and beyond to find you your perfect car! I worked with Mike Lacy and his customer here! Not only are they so patient and kind, but they also go above and beyond to find you your perfect car! I worked with Mike Lacy and his customer service is amazing! More
by Jasmin
Employees Worked With
Mike Lacy
April 22, 2020
Mark went above my expectations in making my vehicle purchase pleasant. I will highly recommend this dealership and Mark to anyone looking for a vehicle. purchase pleasant. I will highly recommend this dealership and Mark to anyone looking for a vehicle. More
by Belk
Employees Worked With
Jose Batista, Mark Snuggs
April 18, 2020
Vlad made sure I was taken care of.He even sent me a Vlad made sure I was taken care of. He even sent me a Hat. Will use this dealer again. Could of been a bit faster Vlad made sure I was taken care of. He even sent me a Hat. Will use this dealer again. Could of been a bit faster More
by Skeene1202
Employees Worked With
Not sure, Jose Batista, Vlad Berezovskiy
April 10, 2020
Car Salesman Shell Game Stereotypical salesman shell-game. Back and forth between Vlad and Jullian Jones "internet director". Very up front with what we were looking for, pri Stereotypical salesman shell-game. Back and forth between Vlad and Jullian Jones "internet director". Very up front with what we were looking for, price we were willing to pay, finance rate, and that we expected to roll over from the trade-in. Wouldn't it be nice if you could just give it to someone straight, and get the same in return. Here is what my max is---and you get shown those things that work under your constraints. NOPE. Instead, you have to re-explain everything several times over the course of numerous days, back and forth between emails, which they weren't familiar with themselves, despite writing them. Then get told in an email they are offering 0% and 84 Months and/plus Incentives. Then, offer a vehicle that has 2500 miles on it, Grey not Black, and doesn't have remote start. Then...tell you it will come in at the price and finance you want...so you have them run the numbers only to have it come out about 10 K /$200 dollars over what you are willing to pay and finance, told to them several times...Then comes the line "look, we don't make money on these F150's, we cant come down on price." Never mind, the incentives on the vehicle listed, NO ONE on the planet qualifies for. So, if you have nothing to do, and you want to be part of a shell game...this is your place. More
by mray391
Employees Worked With
Jillian Jones, Vlad Berezovskiy
April 09, 2020
Excellent Service!! The really treated me like family. I would definitely recommend them to everyone I know. I just cant say enough about how good the service was. would definitely recommend them to everyone I know. I just cant say enough about how good the service was. More
by JARRET
Employees Worked With
Michael Gurley, Mark Snuggs
April 08, 2020
Mr Mark — is such a “Beautiful Person”!!! I walked into Mr Mark — is such a “Beautiful Person”!!! I walked into Felix Sabates and it truly felt like I have always known him. He has such a beautiful pers Mr Mark — is such a “Beautiful Person”!!! I walked into Felix Sabates and it truly felt like I have always known him. He has such a beautiful personality that I immediately felt comfortable with him. He is truly GOD sent - to me!! Thank YOU Sooooooooo Much for my New Corsair — Kind Sir!! Your kindness will always be truly Cherished and very much Appreciated!!! Ephesians 1:2 More
by MsShaneSB
Employees Worked With
Jorgen, Mark Snuggs
April 07, 2020
Very friendly service! Would recommend using them for you next vehicle purchase, definitely represent the Lincoln brand, top notch facility and customer service. Very friendly salesman Brandon Enos! next vehicle purchase, definitely represent the Lincoln brand, top notch facility and customer service. Very friendly salesman Brandon Enos! More
by Bruce Harry
Employees Worked With
Brandon Enos, Brandon Enos
April 03, 2020
I always expected top level service when I take my car to Felix Sabates dealership, and I always receives it. A special thanks to Sotero Burgos, who took care of my every need Felix Sabates dealership, and I always receives it. A special thanks to Sotero Burgos, who took care of my every need More
by leon
Employees Worked With
Sotero Burgos, Mohammed Badr
April 03, 2020
After over 6 months of searching, I found exactly what I was looking for at an incredible price here. I worked with Brandon Enos as my salesman and he was great through the entire process. I am 4 hours away was looking for at an incredible price here. I worked with Brandon Enos as my salesman and he was great through the entire process. I am 4 hours away and did everything remotely (including next day delivery for a very reasonable fee) and it was completely painless. I received several videos and pictures and all of my questions were quickly answered. I will absolutely be a return customer when it’s time for our next vehicle. More
by Christierouse
Employees Worked With
Brandon Enos, Michael Gurley, Brandon Enos
