Mark Ficken Ford Lincoln

Very professional about the business.Excellent service’s Very professional about the business. Excellent service’s never disappointed me about what I asked and made he gave me the best option an also to mak Very professional about the business. Excellent service’s never disappointed me about what I asked and made he gave me the best option an also to make sure that I was happy in the end with my purchase More

Yesterday my cousin and I had the pleasure of meeting Mark Snuggs and Tatum Macomson at specifically the Lincoln dealership. I was greeted by Mark and I can not say enough great things about him. I have Mark Snuggs and Tatum Macomson at specifically the Lincoln dealership. I was greeted by Mark and I can not say enough great things about him. I have had many previous experiences at car dealerships, that went horribly wrong. Yes they get a bad rep for this reason. I told Mark when we sat down to treat me as if I were his daughter. He treated me SO MUCH better then I could of even expected! You will not get bad service here I can promise you this. I have a type A personality and am also in Sales. That being said, I know the work that goes into selling cars to a certain extent. I did not however want to be treated like a number. I wanted to be treated like a human being. When I deliver my service it’s about quality not quantity and building long lasting relationships- I want to to keep long book of business because referrals is key for me. This is exactly how both Mark and Tatum treated my cousin and I. I had a difficult situation. My car was worth half the price due to my air bag deployment. A huge thank you to BIG SWED (Jorgen) for helping me get to the numbers I felt comfortable with. To all of them, thanks you for not pushing me into something I was not comfortable with. Big SWED not only got me the numbers I wanted but he got me 0% interest with my credit only being in the mid 600’s, this was big surprise at the end- he is so sweet. He is amazing and I can not even put into words how much he went above and beyond to help me. He also explained how I can get some of my warranties back that I paid for with my pervious car! Who knew? He did not have to do that, but that’s just the kind of person he is. Mark and Tatum tang teamed but I specially worked with Mark for the most of the time. (My cousin was with Tatum looking at cars too, since I was having such a great experience myself.) I referred her because I was having such a great experience! Never had I had a good experience at a car dealership. Mark treated me like family and was so funny and like a teddy bear! He is going over all the bells and whistles of my car today. It’s a breath of fresh air that ONE person can explain everything, he has so much knowledge! People in this business don’t take the time to know all the knowledge and to their discredit it really hurts them in the long run. If I can say anything all I want everyone to know is you are in great hands here! I will be a forever client and so will my cousin and hopefully our big Italian families as well! Thanks Mark, Tatum, and Big SWED! And thanks Mark for coming in on your day off. You could of been spending it with your family or just relaxing since you are working during covid. You are spending it with a new family member (me) ☺️ showing me all the great things my new Lincoln MKZ hybrid can do!!! If I could give more stars I would! Sarah 4/29/2020 More

Go here. Seriously. Had a great experience buying my first car. The entire process was easy, quick, and informative. Thank y'all for being the first dealership around to Had a great experience buying my first car. The entire process was easy, quick, and informative. Thank y'all for being the first dealership around to take a 22 y/o seriously. The will work for you and treat you with amazing respect. Place looks (and smells) professional. Lots of friendly faces. Go here if you see a car you like - you'll be glad you did. More

Great service, had me in and out in no time, and made sure I fully understood all of the paperwork. Friendly service and met all of my priorities and demands. Salesman was excellent. Would greatly recomm sure I fully understood all of the paperwork. Friendly service and met all of my priorities and demands. Salesman was excellent. Would greatly recommend to all friends and family. More

No hassle car buying! Tatum was great! I enjoyed and respected his honest and transparent dealings with the purchase of my used Range Rover. Price could not be beat! I w Tatum was great! I enjoyed and respected his honest and transparent dealings with the purchase of my used Range Rover. Price could not be beat! I would buy another vehicle with them in a heartbeat! More

Great experience at the dealership when purchasing my truck! Juan knew exactly what i was looking for and was very informative about the truck and it’s amenities. Also, he gave great customer service and truck! Juan knew exactly what i was looking for and was very informative about the truck and it’s amenities. Also, he gave great customer service and i will be back to visit him for my next truck! More

Juan was super helpful during my visit to Felix Sabates Lincoln. He knew the inventory and was very patient with me. He listened which I appreciated. Lincoln. He knew the inventory and was very patient with me. He listened which I appreciated. More

Great service even in these troubling times. Juan was a great help. And everyone was very transparent. I will be sending some business your way. great help. And everyone was very transparent. I will be sending some business your way. More

I visited a lot of dealerships to find my car. I I have visited a lot of dealerships to find my car. I started with Mark. He saw me once and learned what I liked! I am so happy with my brand new Linc I have visited a lot of dealerships to find my car. I started with Mark. He saw me once and learned what I liked! I am so happy with my brand new Lincoln Nautilus. My car was just right for me and I am so happy! I almost want to buy another one! Mark is the best ever! More

Brandon was a pleasure to work with. He treated us with dignity and respect. At no time did we feel any pressure to purchase a vehicle. We have already referred him to neighbors and friends. dignity and respect. At no time did we feel any pressure to purchase a vehicle. We have already referred him to neighbors and friends. More