Mark Ficken Ford Lincoln

They are great to work with, however they have not solved the issue with the navigation system. They are committed to fix it although it could take a few more trips since it takes some trial and error to fi the issue with the navigation system. They are committed to fix it although it could take a few more trips since it takes some trial and error to find the problem. More

Everyone was very pleasant and attentive. The showroom was quite clean with good distance between working spaces. Although I wasn't convinced that I should buy a new car, I love it. Anyone looking for a was quite clean with good distance between working spaces. Although I wasn't convinced that I should buy a new car, I love it. Anyone looking for a vehicle would be well served here. More

Excellent service staff. Very well maintained and clean dealership. Actively practicing COVID safety rules. Loaner vehicle was greatly appreciated. Service staff is friendly and knowledgeable. dealership. Actively practicing COVID safety rules. Loaner vehicle was greatly appreciated. Service staff is friendly and knowledgeable. More

Todd Fincher was my SR. He took what could have been a bad visit, & turned it into “a pleasure to do business”! Thank you. Vehicle is now in great shape, after 24-k service and replacement of a Serpentine bad visit, & turned it into “a pleasure to do business”! Thank you. Vehicle is now in great shape, after 24-k service and replacement of a Serpentine Belt. More

Mark came into work early to accomodate our schedule even though we were only beginning to look for a used car. He was extremely helpful and guided us through the process without any undue pressure. I trust though we were only beginning to look for a used car. He was extremely helpful and guided us through the process without any undue pressure. I trust him enough to buy another vehicle from him. An excellent and friendly salesman. More

Great experience. Everyone was straight forward, honest and friendly. Can’t ask for more than that! Appreciate all the help and hope to work with again. RJ & Bern. and friendly. Can’t ask for more than that! Appreciate all the help and hope to work with again. RJ & Bern. More

Great customer service when buying a new car! Purchased a Lincoln 2020 Black label Aviator. I had been eyeing it since last year at a golf tournament. Had some vibration in the back seats and dealership pick Lincoln 2020 Black label Aviator. I had been eyeing it since last year at a golf tournament. Had some vibration in the back seats and dealership picked it up adjusted wheels and no more vibration. More

I've taken my Mariner to Felix Sabates Ford for service consistently over the last 6 years. It used to be excellent service. But about a year ago (2019) that changed. Now, whenever I take the Mariner in consistently over the last 6 years. It used to be excellent service. But about a year ago (2019) that changed. Now, whenever I take the Mariner in for service, I wind up taking it right back because the work wasn't done properly. I just spent $2100.00 to have an oil leak fixed only to find it wasn't fixed. So now I have to pay $1000.00 more. More

Daniel went above and beyond to get me in the car of my choice. He was reassuring, encouraging, and happy he could help. We were in contact about 5-6 times in the three days he worked with me. He was cle choice. He was reassuring, encouraging, and happy he could help. We were in contact about 5-6 times in the three days he worked with me. He was clear in his instructions about the price, the time my MKZ would be ready for pick up, and most important of all, good for his WORD. That was extremely important to me. There were no last minute changes that were not part of our agreement, and I really appreciated that! What he said is what he meant. Daniel is a fine young man with a great future ahead of him. He made all my apprehensions and stress go away, and I drove away with the car of my dreams. More