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Mark Ficken Ford Lincoln
Charlotte, NC
1,076 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,076 reviews
November 28, 2023
Best car purchase experience ever! Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and in Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and interested in answering any questions that I had ( e.g. Phil Coury, Finance). Most important was that the dealership (Malcom and the other personnel that I spoke and met) wanted to ensure that I would be happy with my purchase ( and not in just "moving" cars off the lot.) More
by dianle25
Employees Worked With
Tatum Macomson
October 30, 2023
I had a great experience when purchasing my new Vehicle Mark Ficken Lincoln. Clint Drews was great to work with and took time to make sure I found the car that was right for me. Mark Ficken Lincoln. Clint Drews was great to work with and took time to make sure I found the car that was right for me. More
by mzerona
Employees Worked With
Clint Drews Lincoln Sales
August 30, 2023
Great service and attention to details. Responsive staff in sales and service. Exciting product as well. VERY disappointed to have to bring my new Mach E into service after owning it for Responsive staff in sales and service. Exciting product as well. VERY disappointed to have to bring my new Mach E into service after owning it for 11 days. Bought this car vs. a Tesla because I thought the quality was better. Now we will have to wait and see. More
by greg.s.coffman99
Employees Worked With
Doug Heckler
August 26, 2023
Clint Drews was a pleasure to work with. He was knowledgeable and honest. He did not rush us through the process and seemed to take a vested interest in our purchase. We would definitely wo He was knowledgeable and honest. He did not rush us through the process and seemed to take a vested interest in our purchase. We would definitely work with him again. More
by andy.capano
Employees Worked With
Clint Drews
August 14, 2023
Doug Millsaps recently helped me purchase a Lincoln Corsair. Not only was he knowledgeable, but fun to work with. I am from several states away and was worried about working with a total stranger on th Corsair. Not only was he knowledgeable, but fun to work with. I am from several states away and was worried about working with a total stranger on the phone, but Doug answered my questions straight out. The entire buying process was smooth and easy. I would gladly work with him again. More
by Will T
Employees Worked With
Doug Millsaps
August 12, 2023
Mike Lacy at Mark Ficken Ford Lincoln was very easy to work with, he answered our call immediately and our transaction was completed by 3 that afternoon. I am very pleased with all the staff and the court work with, he answered our call immediately and our transaction was completed by 3 that afternoon. I am very pleased with all the staff and the courtesy that was shown. Financing was super! Very nice clean facility. Would recommend them. More
by CMSpringer7958
Employees Worked With
Mike Lacy, Finance officer
August 01, 2023
My salesman listened to what I said when I told him what I was looking for and he presented me with a truck that met my criteria. We went on a test drive and I told him that I wanted to buy it. Maybe an hou I was looking for and he presented me with a truck that met my criteria. We went on a test drive and I told him that I wanted to buy it. Maybe an hour at the dealership and out the door, not with the truck because the dealer installed items weren’t complete and Ford didn’t have them in stock right away. Back to the dealership to pick up the truck and the business office took care of me efficiently. Since I am planning to keep this truck for a while, I bought a lot $$$ of warranties. More
by Mike
Employees Worked With
Walon Dixon
