Mark Ficken Ford Lincoln

The dealership was clean and very professional. I was promptly helped and kept updated during the whole process. It was a great experience overall and I would recommend them to anyone. promptly helped and kept updated during the whole process. It was a great experience overall and I would recommend them to anyone. More

Felix Sabates experiences are always wonderful. From vehicle sales with the amazing Mohammed to ongoing service. Each person always goes above and beyond. The valet option brings Lincoln up a notch in vehicle sales with the amazing Mohammed to ongoing service. Each person always goes above and beyond. The valet option brings Lincoln up a notch in comparison to other luxury vehicle options Kayla is always professional, courteous, and responsive. Derrick and Richard are always professional and personable. They make the valet service very comfortable. All around, wonderful experience each and every time. More

I just had a oil change and had my MKS check over before I went on a trip.the service manager was very helpful and perlite, he gave me a great price on Tyres so that is my next appointment. Great Company. I went on a trip.the service manager was very helpful and perlite, he gave me a great price on Tyres so that is my next appointment. Great Company. More

Words can't express the highest level of efficiency and effectiveness. All parties involved. Hunter, Melvin and Will made this the happiest 🎂 and has cheered my 2020 up. I will recommend anyone I know to effectiveness. All parties involved. Hunter, Melvin and Will made this the happiest 🎂 and has cheered my 2020 up. I will recommend anyone I know to this dealership. Fast, friendly, safe and reliable. More

Hunter (sales) and Mel (finance) created easily the smoothest and least painful experience i have ever had whilst buying either a new or used car. They provided a stress free experience and were very a smoothest and least painful experience i have ever had whilst buying either a new or used car. They provided a stress free experience and were very accommodating for anything that came up. Great service from all involved and the staff in general. More

Just wanted to say the team at Felix Sabates Lincoln were perfect. I drove in from over 4 hours away to buy a car for my wife and did pretty much everything over the phone with Mark. Mark made the process ex perfect. I drove in from over 4 hours away to buy a car for my wife and did pretty much everything over the phone with Mark. Mark made the process extremely easy and took care of most everything for me before I arrived. Once I arrived at the dealer Tatum had the car waiting for me and showed me the various features of the car and explained everything wonderfully. Jose helped me finish all the paperwork and made the process stress free. This has been the easiest and most stress free vehicle purchase I have ever made and could not recommend these two anymore highly. In addition everyone I spoke to at the dealership was friendly and very helpful. More

Kamrie got me in the truck I wanted with ZERO hassle! She got me in and out of the dealership in minimal time. Never had an easier experience purchasing a vehicle! Anyone who visits Felix Sabates Ford for an got me in and out of the dealership in minimal time. Never had an easier experience purchasing a vehicle! Anyone who visits Felix Sabates Ford for any of your new or preowned vehicle needs, GO TO HER! You won’t regret it! More

The vehicle was not fueled with gas. I had to return the next day to have it filled. I asked why the vehicle had 350+/- miles and was told it was probably transferred from another dealership. I later foun next day to have it filled. I asked why the vehicle had 350+/- miles and was told it was probably transferred from another dealership. I later found a registration dated 2 months prior stating it was a demo vehicle. I noticed a cracked cover over one of the seat components on the floor 4 weeks after purchasing the vehicle and they refused to cover it stating it wasn't delivered that way. I can assure you it wasn't anything I did. Being a demo vehicle, I'm sure it wasn't checked for a second time after delivery. I was told running boards weren't available for the Aviator, yet when I searched on Lincoln accessories, I found that they were available. I would not recommend this dealership. More

Payments are little high but I love the new Truck!!! And rebates could have been better and the rate is differently to high but I wanted new Truck you could have done better on the trade in rebates could have been better and the rate is differently to high but I wanted new Truck you could have done better on the trade in More

My car was never picked up or delivered when service was required. Their concierge service never called or even gave me a loaner car. I went between collision and service for over a month without a car an required. Their concierge service never called or even gave me a loaner car. I went between collision and service for over a month without a car and still had to pay the $700.00 lease price while Felix Sebates had my car for 5 weeks. I finally just bought a jeep to use in the interim as they would not give me a loaner. As my lease was nearing the end, I was offered a new version of my car at over $100.00 less a month. Why was I paying so much to begin with??? More