
Mark Ficken Ford Lincoln
Charlotte, NC
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I had been looking for a used Tacoma and found this one online. It was extremely low miles and had all the bells and whistles I wanted and for the same price as other Tacomas with more miles and fewer feat online. It was extremely low miles and had all the bells and whistles I wanted and for the same price as other Tacomas with more miles and fewer features. Blake was great to work with. I live out of state but the price and service were worth the travel. They also gave me more on my trade than any other dealership had offered. The process was easy. I was in and out quickly and have been loving my new truck. More
Mark's professionalism and courtesy was above reproach. He made me feel at ease about the entire process. It was a joy to deal with him. I would highly recommend him to friends and family. He made me feel at ease about the entire process. It was a joy to deal with him. I would highly recommend him to friends and family. More
Blake is kind patient warm hearted and honest. i had a great experience in Felix Sabates Lincoln and I enjoyed my car mustang ecoboost. the price is also reasonable and low great experience in Felix Sabates Lincoln and I enjoyed my car mustang ecoboost. the price is also reasonable and low More
At Felix Sabates is where I have purchased my last two vehicles very good customer service!! My go to rep is Mark Snuggs great great salesman. He is very friendly and patient and will do anything to help vehicles very good customer service!! My go to rep is Mark Snuggs great great salesman. He is very friendly and patient and will do anything to help the customer out. More
Service experiences have always been comprehensive, efficient, and promptly performed. Discussions of required or recommended services were completely explained and the work was performed with all econ efficient, and promptly performed. Discussions of required or recommended services were completely explained and the work was performed with all economic benefits taken into consideration. More
This service center in this dealership is a busy one, and one of the reasons is because the personnel really do seem to care about making sure you leave as a satisfied customer. If they can't take care of one of the reasons is because the personnel really do seem to care about making sure you leave as a satisfied customer. If they can't take care of an issue immediately, they follow up to ensure that the matter is eventually resolved. I've been doing business with this dealership for (10) years now. I see no reason to change that. More
We traveled from Greensboro for our son’s first car and the online experience prior to arriving was very helpful. Mark Snuggs provided additional customer service by sending videos of the car since we coul the online experience prior to arriving was very helpful. Mark Snuggs provided additional customer service by sending videos of the car since we couldn’t visit for several days. We felt like we knew the car pretty well before arriving. I would recommend using Mark at this dealership. More
Service to replace door gasket set up by Jillian the Service Manager as soon as part was received. Service visit was without a hitch. Met by technician, car was in and out in less than an hour. Excel Service Manager as soon as part was received. Service visit was without a hitch. Met by technician, car was in and out in less than an hour. Excellent experience. Very pleased with Jillian and her team. More