Mark Ficken Ford Lincoln
Charlotte, NC
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Blake is kind patient warm hearted and honest. i had a great experience in Felix Sabates Lincoln and I enjoyed my car mustang ecoboost. the price is also reasonable and low great experience in Felix Sabates Lincoln and I enjoyed my car mustang ecoboost. the price is also reasonable and low More
At Felix Sabates is where I have purchased my last two vehicles very good customer service!! My go to rep is Mark Snuggs great great salesman. He is very friendly and patient and will do anything to help vehicles very good customer service!! My go to rep is Mark Snuggs great great salesman. He is very friendly and patient and will do anything to help the customer out. More
Service experiences have always been comprehensive, efficient, and promptly performed. Discussions of required or recommended services were completely explained and the work was performed with all econ efficient, and promptly performed. Discussions of required or recommended services were completely explained and the work was performed with all economic benefits taken into consideration. More
This service center in this dealership is a busy one, and one of the reasons is because the personnel really do seem to care about making sure you leave as a satisfied customer. If they can't take care of one of the reasons is because the personnel really do seem to care about making sure you leave as a satisfied customer. If they can't take care of an issue immediately, they follow up to ensure that the matter is eventually resolved. I've been doing business with this dealership for (10) years now. I see no reason to change that. More
We traveled from Greensboro for our son’s first car and the online experience prior to arriving was very helpful. Mark Snuggs provided additional customer service by sending videos of the car since we coul the online experience prior to arriving was very helpful. Mark Snuggs provided additional customer service by sending videos of the car since we couldn’t visit for several days. We felt like we knew the car pretty well before arriving. I would recommend using Mark at this dealership. More
Service to replace door gasket set up by Jillian the Service Manager as soon as part was received. Service visit was without a hitch. Met by technician, car was in and out in less than an hour. Excel Service Manager as soon as part was received. Service visit was without a hitch. Met by technician, car was in and out in less than an hour. Excellent experience. Very pleased with Jillian and her team. More
I bought a SUV for my Wife. Mark Snuggs at Felix Sabates made our visit very quick and easy. Thank you so much Mark. -Aaron L. made our visit very quick and easy. Thank you so much Mark. -Aaron L. More
On a scale 1 to 10 I would rate my experience an 11. Found vehicle online called to confirm price and within minutes purchase was confirmed that the online price was the price. We arrived at dealership Found vehicle online called to confirm price and within minutes purchase was confirmed that the online price was the price. We arrived at dealership Blake met us to complete deal. He didn’t have to go to a sale manager ten times to make the deal. The process was seamless. Once inside it took Blake ten minutes to handle is part of sale and then finance manager was ready to do his part. It only took about an hour to complete our purchase. This was by far the best experience we ever had purchasing a vehicle.. I am sold on this dealership and will recommending them to ALL my friends and family. Thanks Felix Sabates for your excellent service and professional staff. More