
Mark Ficken Ford Lincoln
Charlotte, NC
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Had inquired with Tatum over a year ago. That car didn’t work but he understood my needs, stayed in touch and found just the car I was looking for. Made an appointment but it was his day off. He arranged work but he understood my needs, stayed in touch and found just the car I was looking for. Made an appointment but it was his day off. He arranged for Mark Snuggs to demo the car. I never felt rushed during demo drive. Noted a couple of cosmetic issues they fixed right away. We made deal and they delivered the car (100 miles away)when it was ready. Great experience. I highly recommend these guys. More
I recently purchased a used vehicle with Mark Ficken Lincoln and had a great experience. Mark Snuggs along with a few others were a great help and treated us with tremendous customer service. Would reco Lincoln and had a great experience. Mark Snuggs along with a few others were a great help and treated us with tremendous customer service. Would recommend for a great car buying experience! More
Worst experience ever. This place is a joke. Very unprofessional, inconsiderate. The sales person was extremely irritating that we did not buy into his scheme. The quality of service went down to zer unprofessional, inconsiderate. The sales person was extremely irritating that we did not buy into his scheme. The quality of service went down to zero after the change of ownership. Avoid this place like a plague, your wallet will thank you later. More
Great experience with Mark Snuggs - we highly recommend!! He helped us find the perfect vehicle even though it wasn’t what we had planned on coming in. We are so happy with our purchase and the overall exp He helped us find the perfect vehicle even though it wasn’t what we had planned on coming in. We are so happy with our purchase and the overall experience. More

Just purchased a 2016 Toyota 4Runner from their pre-owned inventory. Chris was exceptionally professional and polite about earning our business, and Kamrie was very polite, helpful, and energetic in walking inventory. Chris was exceptionally professional and polite about earning our business, and Kamrie was very polite, helpful, and energetic in walking us through the test driving and sales process. Paperwork was expedited and handled very quickly, which was great. Overall a ver smooth process, and we got a very good vehicle at a fair price. Thanks so much! More
AWESOME! Many thanks to Mark Snuggs and Jeremy Melton for the painless experience. Their knowledge and attentiveness left a lasting experience that I will share with family and friends. the painless experience. Their knowledge and attentiveness left a lasting experience that I will share with family and friends. More
Mark was very personable and was extremely helpful. He answered a lot of good questions and knew a lot about the various different SUV’s. He was very instrumental in assisting me on what SUV best suited m answered a lot of good questions and knew a lot about the various different SUV’s. He was very instrumental in assisting me on what SUV best suited my needs! More

Great place to get a vehicle. I spec’d out what I wanted and Tatum found exactly what I asked for. I wanted “Used” so it took a little longer than “New”. He didn’t pester me with trucks that didn’t work f and Tatum found exactly what I asked for. I wanted “Used” so it took a little longer than “New”. He didn’t pester me with trucks that didn’t work for me but called only after finding THE truck! Going to Tatum for my next vehicle. More
Absolutely fantastic buying experience. Mark Snuggs was affable, sensitive to my buying needs... and absolutely not pushy whatsoever! I would choose this situation any day over any other I’ve had!!! Than affable, sensitive to my buying needs... and absolutely not pushy whatsoever! I would choose this situation any day over any other I’ve had!!! Thank you again, Mark! More