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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,074 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,074 reviews

June 06, 2017

Best Deal Ever Jordan and Wayne were amazing. They broke two records today in speed and deals. Out of a higher payment and into a lower. I love it!! More

by Heathcw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond, Gary Miller
Jun 07, 2017 -

Mark Ficken Ford Lincoln responded

We're overjoyed to hear about your experience with us! Please, don't hesitate to call if you need anything! We look forward to seeing you again.

June 03, 2017

Great Experience Wonderful dealership. Friendly employees and great service. Treated us very well from start to finish. Super clean facility. No pushy sales people. We More

by Jennifer45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Rick Keller, Michael Gurley
Jun 05, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear that Rick and the team were able to provide a 5-star car-buying experience and you left in the car you love! We look forward to seeing you again!

June 01, 2017

Truck purchase I had a great experience at Felix Sabates Ford. Friendly staff, great vehicles. Blake was extremely professional and knowledgeable. Great overall expe More

by Bigdstapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Carlson
Jun 05, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear that you had a great experience at our dealership and Blake was able to provide everything you needed to get you into the vehicle you love! If there is anything we can help you with in the future, feel free to give us a call!

May 31, 2017

Great first experience Everyone here was incredibly nice and knowledgeable. Jordan was amazing and worked with us to get us what we needed. We got everything we came for and More

by mk916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond, Gary Hampton
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for taking the time to leave us a review! We're so happy to hear that you had a pleasant car buying experience at our dealership. Please, don't hesitate to let us know if we can help you with anything!

May 27, 2017

Best car buying experience! Go see Blake he rolls out the red carpet. Awesome experience. This is my second vehicle from him thanks for making everything so easy. Thank you. More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Carlson, Michael Gurley
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We are thrilled that Blake made sure you had an excellent car-buying experience! Thank you for taking the time to let us know how we're doing! Let us know if you need anything!

May 26, 2017

right car for Dad Worked a deal by phone based on a car viewed on the Dealer's website. Rick Keller was helpful and knowledgeable. Nice car and great price. More

by jomas
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Keller
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for taking the time to leave a review! We're glad you were able to find the car you were looking for. Please, let us know if we can help you with anything in the future!

May 22, 2017

Good experience--very friendly staff We recently purchased a Ford Transit Connect. Jordan and the staff were friendly and helpful in the process. The original car we were interested in ha More

by Brayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith (Last name??), Jordan Edmond
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for this positive review. We're sorry the car you originally had your eye on wasn't available, but happy that you found another vehicle that fits your needs. Please let us know if you need anything!

May 22, 2017

Great shopping experience Very nice appearance and very clean dealership. It looks very well maintained and organized. I dealt with 5 different employees, all of them were very More

by F1502017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name of Manager, Todd Wojtkowski, Jean Ediamen
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for your feedback! We're so happy to hear you had a pleasant car-buying experience. Please let us know if we can help you with anything in the future!

May 19, 2017

Got my dream car!! This dealership offered my dream car (A 2016 Ford Fusion) at an incredible price! Todd was an incredible salesman. He's incredibly knowledgeable and p More

by Kaylee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Wojtkowski
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear you had a great experience with us and left in your dream car! 100% customer satisfaction is our #1 priority and we're so glad that Todd was able to provide that for you. Let us know if you need anything!

May 19, 2017

Diligent The team really came to the plate to work out a deal for me. From the Sales Person to the finance person everything was great. Very much appreciate More

by JM83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Badr
Jun 01, 2017 -

Mark Ficken Ford Lincoln responded

Customer satisfaction is the name of our game and we're so happy you were able to help you find the car you love! Let us know if you need anything! We're always here to help.

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