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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,076 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,076 reviews

June 24, 2017

Excellent customer service! Top notch Dealership! TopJordan is an excellent salesman good person. He was very honest and genuine about every detail involved in my purchase . He took the time to give More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond, Michael Gurley, Andrew Money
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for this great feedback! We strive to ensure all our customers are comfortable and feel well taken care of. Buying a car is exciting, and we want to make sure our customers have the best possible experience with us. We hope to see you again!

June 23, 2017

It was wonderful the people was very very nice and helpful Because Blake was so helpful and understanding about my needs very patient with me wonderful personality very nice very professional smile the whole t More

by Norman@lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Carlson, Michael Gurley
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear that you had a great experience with our team! Feedback like this keeps us motivated! Let us know if you need anything!

June 22, 2017

Much better than 2 years ago I worked with Jordan to secure my new vehicle. He was very helpful and not over-bearing. Much improved over my previous experience by Performance. More

by Dcrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond, Michael Gurley
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

We've improved a lot since we changed to Felix Sabates! We're so happy that you had a great experience with Jordan and at our dealership. Don't hesitate to reach out if you need anything!

June 21, 2017

Great experiences with Jordan Edmond My wife and I had a great experience with Jordan Edmond. He made the process fun and painless and we would most definitely recommend him to our family More

by Cevallos123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

We couldn't ask for any better than fun and painless! Buying a new car is exciting and we strive to make sure all our customers have a great experience with us. Thanks so much for leaving your feedback!

June 21, 2017

Very happy with purchase We love our new Ford Explorer Platinum, and appreciate the great customer service we received from Felix Sabates Ford Lincoln. Blake Carlson was extem More

by jennysdurant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Carlson
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for the great review! It's great to hear that Blake was able to help you find the vehicle you love! Give us a call if you need anything!!

June 20, 2017

Pleasure and Ease of Help My salesman, Blake Carlson is a pleasure to work with. He has no apprehension of willingness to go out of his way to make sure I am satisfied. The e More

by lenj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Carlson
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for taking the time to leave us a review! Blake is one of our most dedicated sales people and we are grateful to have him on the team. We are so glad to hear that you were well taken care of. Give us a call if you need anything! (And wow that picture is gorgeous!)

June 19, 2017

Helpful and efficient Jordan was extremely friendly, helpful, and got me into a new vehicle with little to no hassle. Gary made the process of going through and signing all More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew from Syracuse , Jordan Edmond, Gary Hampton
Jun 29, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for the kind words about your experience with us, Erica! We're a team here at Felix Sabtates and we're thrilled that you had a pleasant car-buying experience. Give us a call if you need anything!

June 16, 2017

Great Experience Jordan Edmond did a great job. He definitely know his Fords and let me choose exactly what I wanted. I will definitely refer future clients to Jorda More

by Cheryl D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond
Jun 19, 2017 -

Mark Ficken Ford Lincoln responded

Thanks so much for the kind words, Cheryl! Come back and see us anytime you need anything!

June 14, 2017

Excellent Customer Service If you need a new vehicle, this is an excellent place to shop with both friendly and excellent customer service. I am very satisfied with my purchase. More

by F150luv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Money, Rick Keller, Jason Williams, Michael Gurley
Jun 14, 2017 -

Mark Ficken Ford Lincoln responded

Thank you for the recommendation! Customer satisfaction is the name of our game and we're delighted to hear you had a great experience with us! Don't hesitate to reach out if you need anything!

June 13, 2017

Great experience The staff was great, was super healpful and willing to put a mutiually benifical deal together on our new truck. Will do business there again. More

by Evergreenoutdoors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond, Gary Hampton, Gary Miller
Jun 14, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for your review! We're so happy to hear that you had a great experience with our dealership. We look forward to seeing you again!