Mark Ficken Ford Lincoln

Great salesman, disappointing manager My salesman Shane was wonderful. Kind, respectful, patient. I did end up buying a car and he was a big reason why. If he wasn't so great I would have My salesman Shane was wonderful. Kind, respectful, patient. I did end up buying a car and he was a big reason why. If he wasn't so great I would have walked out because the sales manager was not so much. When I requested to find out the price (not on the windows FYI) Shane went to find out. He came back to tell me the sales manager didn't think that car was a good fit for my needs. Really? I can't decide that for myself? I simply asked the price. After I purchased a vechile, the sales manager never came out. I've bought several cars and have always been thanked by the manager. This person in the 4+ hours I was there never introduced them self. That was disappointing. Shane was wonderful. Finance manager nice. I'm happy with my purchase. Just disappointed in senior management style. More

Refund not received I had an extended warranty with a $100.00 deductible and was charged $108.00. I got a confirmation via email that the $8.00 was being refunded to my I had an extended warranty with a $100.00 deductible and was charged $108.00. I got a confirmation via email that the $8.00 was being refunded to my credit card, but the card # listed was NOT mine. I have called and sent emails for over 5 weeks and nothing has happened. Within 30 minutes after sending this review, the service manager called and apologized profusely. He said that Sabates Ford would refund the FULL amount. This has changed my outlook on Sabates Ford and I will definitely be going back for service. More

Can't thank you enough I am loving my new Lincoln MKZ thanks to Mr. Corders and Mr. Gurly. They worked with me to ensure that I had the bells and whistles with my new car. I am loving my new Lincoln MKZ thanks to Mr. Corders and Mr. Gurly. They worked with me to ensure that I had the bells and whistles with my new car. I can't thank them enough for what they did make that I had the monthly payment that I asked for! Thanks again for everything! More

Great experience lease a car Great dealership with friendly customer service. Leasing a new car with Shane was a painless experience and I am looking forward to going back here fo Great dealership with friendly customer service. Leasing a new car with Shane was a painless experience and I am looking forward to going back here for my next car. More

Great experience with buying new truck Everything about the process was great. Made buying a new vehicle a much better experience than I expected. Can't wait to come back here for my next c Everything about the process was great. Made buying a new vehicle a much better experience than I expected. Can't wait to come back here for my next car. Thanks for everything. More

Excellent customer service I was extremely impressed with the customer service at this dealership. In my experience sadly customer service has a lot to be desired in today's wor I was extremely impressed with the customer service at this dealership. In my experience sadly customer service has a lot to be desired in today's world. However so far we have been impressed with our salesman, financing and management. I certainly hope my experience remains positive there are a few items that still have to be addressed and I feel confident they will be and properly. More

Great Buying Experience Go see Blake and Gary if you need a truck. They know the product well. Overall great experience. I am very satisfied with my new F150! Go see Blake and Gary if you need a truck. They know the product well. Overall great experience. I am very satisfied with my new F150! More

I had the best experience there, I was treated very good I gave it this rating because I was afraid to be there by myself but it was totally different.very pleased. I am so glad that I came to this company I gave it this rating because I was afraid to be there by myself but it was totally different.very pleased. I am so glad that I came to this company More

Excellent customer service! Top notch Dealership! TopJordan is an excellent salesman good person. He was very honest and genuine about every detail involved in my purchase . He took the time to give TopJordan is an excellent salesman good person. He was very honest and genuine about every detail involved in my purchase . He took the time to give me all my options along with his honest personal opinion. There was no pressure/hassling It was like a friend or family member, someone I trust selling me a car. The whole process was painless, very quick and professional. Initially I just walked in to browse the lot of used car and look at cars I couldn't afford. I walked out with a brand new car and I'm so excited! Mike in Financing was fantastic as well explained everything in detail about my payments and paperwork. Andrew Money was also great with explaining the technical workings of my car Bluetooth, controls and everything. I will recommend Felix Sabates Ford Lincoln to anyone looking to buy a new or used car and tell them to ask for Jordan. More

It was wonderful the people was very very nice and helpful Because Blake was so helpful and understanding about my needs very patient with me wonderful personality very nice very professional smile the whole t Because Blake was so helpful and understanding about my needs very patient with me wonderful personality very nice very professional smile the whole time and the finance guy Michael was nice very helpful More