Mark Ficken Ford Lincoln
Charlotte, NC
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Found My New F150! After an awful experience at another dealership, I came into Felix Sabates Ford with a long list of options, I needed to have on the new truck. Bruce After an awful experience at another dealership, I came into Felix Sabates Ford with a long list of options, I needed to have on the new truck. Bruce Banker found the exact truck I wanted and has remained friendly, professional, and very prompt with communication. Bruce and everyone at Felix Sabates have been a pleasure to work with. I highly recommend Felix Sabates if you're looking for a Ford or Lincoln in the Charlotte area. More
Excellent experience from start to finish Our experience at Felix Sabates was superb. The employees kept us comfortable the whole time and we trusted and valued their expertise. We will defini Our experience at Felix Sabates was superb. The employees kept us comfortable the whole time and we trusted and valued their expertise. We will definitely be going back in the future when it's time to purchase our next vehicle. More
Excellent experience!! My salesman..Patrick was a pleasure to work with. He made the whole experience purchasing a new commercial vehicle pleasure and easy. A BIG Thank you My salesman..Patrick was a pleasure to work with. He made the whole experience purchasing a new commercial vehicle pleasure and easy. A BIG Thank you to Patrick for the help. Highly recommend him to everybody. More
Good Guy I went in the dealership looking for a good deal and that is what I got. I am happy with the car I got and will come back here. I went in the dealership looking for a good deal and that is what I got. I am happy with the car I got and will come back here. More
Reasonable, Efficient, Informative First, everyone was available - All handoffs from one oerson to the next were warm and friendly. Second, the process was not rushed - no hurry. Thi First, everyone was available - All handoffs from one oerson to the next were warm and friendly. Second, the process was not rushed - no hurry. Third - Appointments were honored by all. Fourth and foremost - Salesperson Shane Harrison made it a joyful and interactive experience. Be it sunshine or rain I do business with Shane! :-) Shane even drove our car home for us - Classy and personal care - you go Sabates and compnay! Can't remember name - but finance guy was great too - very informative. Blessings to all at the dealership Sincerely - Anthony and Susan More
Great Experience I went into Felix Sabates with nothing but a loan offer through an online loan bank. Shane Harrison greeted me in the parking lot soon as i stepped o I went into Felix Sabates with nothing but a loan offer through an online loan bank. Shane Harrison greeted me in the parking lot soon as i stepped out my moms car. He told me the company i was trying to go through was not that great and to allow him to work something out. I had nothing coming in no down payment no co signer nothing, and he worked something out for me to drive off in a new 2017 ford focus. Mind you i didnt like the focus but i didnt have room to argue with the car choice lol. Iafter having the car a couple weeks now i love it and owe it all to Shane and Mike(financing) for such a great and smooth transition. More
Happy Customer I decided to not take the initial offer then thought on it all night and emailed Brad the next morning that I changed my mind. He was great and worked I decided to not take the initial offer then thought on it all night and emailed Brad the next morning that I changed my mind. He was great and worked around my schedule to do as much over email as possible. I had been to another dealership and left unsatisfied. Emailed on the one I wanted here and they worked with me to find what I wanted and that was in my budget. Best of all they made me feel like a valued customer, even when I initially wasn't going to purchase! They were never pushy and were truly great to work with! When it's time to trade, will be going back to visit Brad! More
Awesome car buying experience The Merriott's We tried Felix Sabates on a Sunday, in and out with a new Explorer in just over two hours. Blake was on top of our needs the whole way and Jose had th We tried Felix Sabates on a Sunday, in and out with a new Explorer in just over two hours. Blake was on top of our needs the whole way and Jose had the paperwork ready quicker than I have ever had before at any dealership, got my new tag on Wednesday. Every part of the purchase went great and we couldn't be happier with the truck. More
Very professional and patient service Mohammed was very attentive and gave us choices to best serve our needs. A pleasure to work with and I would definitely recommend those seeking a plea Mohammed was very attentive and gave us choices to best serve our needs. A pleasure to work with and I would definitely recommend those seeking a pleasant purchase experience to seek him out. Would return without hesitation. More
The best in my 34 years From start to finish was smooth. We were in a pretty rough situation and we knew what to expect. We didn't expect what we recieved. We technically cam From start to finish was smooth. We were in a pretty rough situation and we knew what to expect. We didn't expect what we recieved. We technically came from Kansas on vacation and decided to take a chance. Being a military family I was amazed with Don, Mr Badr and. the entire staff. Your facility was the best I've ever dealt with. More