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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,074 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,074 reviews

September 23, 2017

Found My New F150! After an awful experience at another dealership, I came into Felix Sabates Ford with a long list of options, I needed to have on the new truck. Bruce More

by schils44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Banker
Sep 25, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for the wonderful recommendation! We're so happy Bruce was able able to help you find the truck that best suited your needs. Please, let us know if there is anything more we can help you with!

September 22, 2017

Excellent experience from start to finish Our experience at Felix Sabates was superb. The employees kept us comfortable the whole time and we trusted and valued their expertise. We will defini More

by LKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haggerty, Rashad King, Shane Harrison
Sep 25, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy you enjoyed your experience with us at Felix Sabates Ford. Our goal is to make our guests feel as comfortable as possible while making their car-buying decision, and it's great to hear Sean, Shane, and Rashad were able to provide that for you. Please, don't hesitate to reach out if you need anything. We look forward to seeing you again!

September 20, 2017

Excellent experience!! My salesman..Patrick was a pleasure to work with. He made the whole experience purchasing a new commercial vehicle pleasure and easy. A BIG Thank you More

by Happy Plumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 25, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear that you enjoyed your experience with Patrick! Thank you for leaving such a great review about your experience. We're glad that we could help you into the commercial vehicle you need to get back to business! Let us know if you need anything!

September 17, 2017

Good Guy I went in the dealership looking for a good deal and that is what I got. I am happy with the car I got and will come back here. More

by Cornell Wedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Harrison
Sep 25, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for taking the time to leave us your feedback. We're so happy Shane was able to help you find the vehicle you were looking for. Let us know if you need anything!

September 01, 2017

Reasonable, Efficient, Informative First, everyone was available - All handoffs from one oerson to the next were warm and friendly. Second, the process was not rushed - no hurry. Thi More

by Anthony Pizzuti
Recommend Dealer
Yes
Employees Worked With
Shane Harrison
Sep 25, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for leaving such kind feedback about your experience with us here at Felix Sabates Ford! We're so happy to hear our employees were able to provide you with a fantastic car-buying experience. Please, don't hesitate to give us a call if you need anything. We're always here to help! Safe travels!

August 07, 2017

Great Experience I went into Felix Sabates with nothing but a loan offer through an online loan bank. Shane Harrison greeted me in the parking lot soon as i stepped o More

by Mario Youngblood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gurley, Shane Harrison
Aug 11, 2017 -

Mark Ficken Ford Lincoln responded

Wow! What a great review! We're so happy everything worked out of your! Thank you for taking the time to let us know about your experience!

August 04, 2017

Happy Customer I decided to not take the initial offer then thought on it all night and emailed Brad the next morning that I changed my mind. He was great and worked More

by Amarcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in finance, Brad Rice
Aug 11, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for the wonderful recommendation! We're so happy to hear Brad was able to make everything work for you. Don't hesitate to give him a call if you need anything!

August 03, 2017

Awesome car buying experience The Merriott's We tried Felix Sabates on a Sunday, in and out with a new Explorer in just over two hours. Blake was on top of our needs the whole way and Jose had th More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Finance, Blake Carlson
Aug 11, 2017 -

Mark Ficken Ford Lincoln responded

We're so happy to hear you love your new Explorer! Thank you so much for taking the time to write a review about your experience with us. Let us know if there anything we can help you with! Safe travels!

July 28, 2017

Very professional and patient service Mohammed was very attentive and gave us choices to best serve our needs. A pleasure to work with and I would definitely recommend those seeking a plea More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Badr
Aug 04, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for your kind words, Jennie! We're so happy that you had an excellent car-buying experience with Mohammed! Don't hesitate to give us a call if there is anything more we can help you with!

July 28, 2017

The best in my 34 years From start to finish was smooth. We were in a pretty rough situation and we knew what to expect. We didn't expect what we recieved. We technically cam More

by The Pringle's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Badr, Gary Hampton
Aug 11, 2017 -

Mark Ficken Ford Lincoln responded

Thank you so much for taking the time to leave a review! We're so happy everything worked out for you! Give us a call if you need anything!

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