Mark Ficken Ford Lincoln

Great Experience I came on the lot just to check things out. Was interested in a Ford Explorer and was greeted by Chami Holliman who was very pleasant and easy to dea I came on the lot just to check things out. Was interested in a Ford Explorer and was greeted by Chami Holliman who was very pleasant and easy to deal with. He was not the typical high pressure salesman which made it easy to deal with him. He listened to what I wanted and directed me to a vehicle that I'm happy with at this point. Jerry Biggers the Finance Manager was equally as easy to deal with. A great experience overall. This is the 2nd vehicle that I"ve purchased at this location and I'm sue I will be returning. More

2017 Explorer My wife and I went to 3 other dealerships before we found Felix Sebates Ford. Only 1 dealership will make you happy and proud of your purchase, and on My wife and I went to 3 other dealerships before we found Felix Sebates Ford. Only 1 dealership will make you happy and proud of your purchase, and only one dealership will do whatever it takes to earn your business and make you feel like part of the family. More

GREAT Everything was great. Loved the service. Everyone was really nice. Loved the GM Mark and the fact they took the time to show me how to use my car. Everything was great. Loved the service. Everyone was really nice. Loved the GM Mark and the fact they took the time to show me how to use my car. More

Found My New F150! After an awful experience at another dealership, I came into Felix Sabates Ford with a long list of options, I needed to have on the new truck. Bruce After an awful experience at another dealership, I came into Felix Sabates Ford with a long list of options, I needed to have on the new truck. Bruce Banker found the exact truck I wanted and has remained friendly, professional, and very prompt with communication. Bruce and everyone at Felix Sabates have been a pleasure to work with. I highly recommend Felix Sabates if you're looking for a Ford or Lincoln in the Charlotte area. More

Excellent experience from start to finish Our experience at Felix Sabates was superb. The employees kept us comfortable the whole time and we trusted and valued their expertise. We will defini Our experience at Felix Sabates was superb. The employees kept us comfortable the whole time and we trusted and valued their expertise. We will definitely be going back in the future when it's time to purchase our next vehicle. More

Excellent experience!! My salesman..Patrick was a pleasure to work with. He made the whole experience purchasing a new commercial vehicle pleasure and easy. A BIG Thank you My salesman..Patrick was a pleasure to work with. He made the whole experience purchasing a new commercial vehicle pleasure and easy. A BIG Thank you to Patrick for the help. Highly recommend him to everybody. More

Good Guy I went in the dealership looking for a good deal and that is what I got. I am happy with the car I got and will come back here. I went in the dealership looking for a good deal and that is what I got. I am happy with the car I got and will come back here. More

Reasonable, Efficient, Informative First, everyone was available - All handoffs from one oerson to the next were warm and friendly. Second, the process was not rushed - no hurry. Thi First, everyone was available - All handoffs from one oerson to the next were warm and friendly. Second, the process was not rushed - no hurry. Third - Appointments were honored by all. Fourth and foremost - Salesperson Shane Harrison made it a joyful and interactive experience. Be it sunshine or rain I do business with Shane! :-) Shane even drove our car home for us - Classy and personal care - you go Sabates and compnay! Can't remember name - but finance guy was great too - very informative. Blessings to all at the dealership Sincerely - Anthony and Susan More

Great Experience I went into Felix Sabates with nothing but a loan offer through an online loan bank. Shane Harrison greeted me in the parking lot soon as i stepped o I went into Felix Sabates with nothing but a loan offer through an online loan bank. Shane Harrison greeted me in the parking lot soon as i stepped out my moms car. He told me the company i was trying to go through was not that great and to allow him to work something out. I had nothing coming in no down payment no co signer nothing, and he worked something out for me to drive off in a new 2017 ford focus. Mind you i didnt like the focus but i didnt have room to argue with the car choice lol. Iafter having the car a couple weeks now i love it and owe it all to Shane and Mike(financing) for such a great and smooth transition. More

Happy Customer I decided to not take the initial offer then thought on it all night and emailed Brad the next morning that I changed my mind. He was great and worked I decided to not take the initial offer then thought on it all night and emailed Brad the next morning that I changed my mind. He was great and worked around my schedule to do as much over email as possible. I had been to another dealership and left unsatisfied. Emailed on the one I wanted here and they worked with me to find what I wanted and that was in my budget. Best of all they made me feel like a valued customer, even when I initially wasn't going to purchase! They were never pushy and were truly great to work with! When it's time to trade, will be going back to visit Brad! More