Mark Ficken Ford Lincoln

Persistence at its finest This was the best car buying experience I have ever encountered in my life. Respectful and helpful group of salesmen. Very accommodating to my wife an This was the best car buying experience I have ever encountered in my life. Respectful and helpful group of salesmen. Very accommodating to my wife and I. More

Great Customer Service I walked in the dealership and I was greeted immediately. Shane was such a good help and he helped me pick out the perfect vehicle. My fiance I and we I walked in the dealership and I was greeted immediately. Shane was such a good help and he helped me pick out the perfect vehicle. My fiance I and were in there for a while and they made sure to constantly check in on us. I am happy I came here. Great customer service and very friendly! More

Great Experience !! Came in to Look at a Ford Edge 2017. Greeted by Rick Keller. He has helped my son with a van purchase last December. Great guy, worked really hard for Came in to Look at a Ford Edge 2017. Greeted by Rick Keller. He has helped my son with a van purchase last December. Great guy, worked really hard for me to purchase my dream car. Got the best service in this process. Great team of people here !! More

Fantastic Experience Purchasing Vehicle Out of State My daughter found the car she wanted online at Felix Sabates Ford Lincoln, when we made the call to get more information, we were told the vehicle was My daughter found the car she wanted online at Felix Sabates Ford Lincoln, when we made the call to get more information, we were told the vehicle was being shipped out of state. Mr. Shea White called us back and asked if we would still be interested in the car if he could get the MKC returned back to Charlotte. A week later we traveled 150 miles to pick up the car. My daughter was extremely happy with her new car. I recommend this Dealership and employees to anyone looking to purchase a new or used car. Especially appreciative of Shea for all his help getting us the Lincoln MKC, he went above and beyond to help my family. More

Great experience, and great people. Very attentive staff, and qick to get your questions answered. Shane Harrison offered solutions to my inquiries. This is the second vehicle I've purch Very attentive staff, and qick to get your questions answered. Shane Harrison offered solutions to my inquiries. This is the second vehicle I've purchased from this dealership. More

Excellent experience before and after the sale Everyone at the dealership we interacted with was great. Our primary contact was Sean and he provided the best follow up. Pricing was very competit Everyone at the dealership we interacted with was great. Our primary contact was Sean and he provided the best follow up. Pricing was very competitive. The attention was even better after they sold us the car. We traveled over 200 miles to pick up the car. When we got home the following week we began to experience a problem with our new car. They allowed us to work with a local dealership to resolve the issue and covered the cost. We could not be happier. We recommend this dealership without hesitation. More

Most Wonderful Car Experience Ever !!! I have driven BMW's and Mercedes for the past 20 years. After getting fed up with the high cost of maintaining these machines, I decided to consider I have driven BMW's and Mercedes for the past 20 years. After getting fed up with the high cost of maintaining these machines, I decided to consider my first American automobile. The entire staff (appointment setter, floor receptionist, Sales, and Finance) made this the best car experience ever. No pressure, I'm am one who never buy on a first visit, I did !! Great people there. More

Polite, Professional, No Pressure From being greeted by Sean, to concluding financing with Michael Gurley, I found the experience to be smooth, hassle free, and most importantly BS fre From being greeted by Sean, to concluding financing with Michael Gurley, I found the experience to be smooth, hassle free, and most importantly BS free. Our sales serviceman Shane Harrison, was knowledgeable, professional and timely, having the vehicle we wanted to look at brought around and in pristine condition a couple minutes after arrival. Shane gave us the technical specs on the vehicle and described the features accurately as well as offered insight into the different models and options available and the cost vs. benefit ration on a couple options. I was happy to not be "upsold" or to have my budgeted amount be stretched. As far as the PRICE, which is inevitably important, I found that Felix Sabates Ford offered extremely competitive pricing and benefits compared to several other offers we considered, if it is not the best price for new 2017 f150 in a large geographical large radius, its negligibly different and the Felix Sabates price is upfront (No "Haggling" required). Based on my experience I would recommend Felix Sabates to friends and family, confident that they would at worst find a great resource for information on Ford vehicles, and would be hard pressed to find better pricing. Felix Sabates also does a great job with the small things, such as offering coffee/water, maintaining a clean showroom, having computers and printers available for customers,entertaining (other peoples in my case) kids with a arcade style gaming system, and all of the staff we saw were polite, friendly, and professional. More