Mark Ficken Ford Lincoln

Great Salesman Wonderful salesman, helped me with all my needs and met every standard I had from them. Will definitely buy a new car from then again. Wonderful salesman, helped me with all my needs and met every standard I had from them. Will definitely buy a new car from then again. More

Great customer service The manager and staff of felix sabates ford went above and beyond their scope of work to assist us, we are really impressed and would definitely recom The manager and staff of felix sabates ford went above and beyond their scope of work to assist us, we are really impressed and would definitely recommend them More

Excellent Experience! Top Notch! This dealership was top notch! Jordan went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and This dealership was top notch! Jordan went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, and was available to answer all my questions, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Felix Sabates (Jordan Edmond in particular) to anyone who is looking for a new or used vehicle. More

Wonderful Experience My purchase was an interstate deal. The dealership was very trustworthy and supportive. Shane did a great job of communicating the process and providi My purchase was an interstate deal. The dealership was very trustworthy and supportive. Shane did a great job of communicating the process and providing updates. It was truly a great experience and a smooth process. I'm in love with the automobile and Shane made it possible. More

Great buying experience! Very knowledgeable, friendly and professional staff! Vehicle was as advertised! Price was great! Would recommend anyone looking for a new vehicle to c Very knowledgeable, friendly and professional staff! Vehicle was as advertised! Price was great! Would recommend anyone looking for a new vehicle to check out Felix Sabates Ford! More

Excellent Buying Experience ! Very helpful and very knowledgable they have called several times to follow up on the purchase to make sure we are happy with our new exploror Very helpful and very knowledgable they have called several times to follow up on the purchase to make sure we are happy with our new exploror More

Great Car Buying Experience We had a wonderful car buying experience. Our sales consultant took the time to get to know us and understand our needs. He was friendly, accommodatin We had a wonderful car buying experience. Our sales consultant took the time to get to know us and understand our needs. He was friendly, accommodating, and made the buying process easy and seamless. I would strongly recommend Felix Sabates Ford Lincoln. More

Do NOT recommend I went to Felix Sabates Ford looking for new F150 on a Friday afternoon. Found one I liked test drove it and was ready to sit down and talk numbers. I went to Felix Sabates Ford looking for new F150 on a Friday afternoon. Found one I liked test drove it and was ready to sit down and talk numbers. After going back and forth for 5 hours the salesman and sales manager finally came out and shook my hand and said congradulations on your new vehicle. So I went ahead and gave them a check for my down payment. It was late in the day so they told me to come back the next day (Saturday) they would have my new truck ready to go. Well as I was getting ready to leave to go pick it up I receive a call from the salesman saying that they needed to speak with someone at the bank to get all the particulars to finalize the paper but assured me that we still had a deal for the terms we had agreed on the day before. So we set up a time on Wednesday to come finalize everything and pick up the truck. Wednesday came and just as I was getting ready to leave to pick up my new truck I receive a text message from the salesman telling me not to come they were still working on the paperwork and would let me know when it was done. I then received a call saying they needed some more information from me to get this done but everything was good. So I spent the time getting them what they needed and at no point did they say that anything had changed they were just getting everything put together for me. After all this I received a call on Thursday from the sales manager telling me that they could honor the terms that we had originally agreed to. He proceeded to tell me that he could find me another vehicle because he couldn't make the one I liked and put money down on work after I was told we had a deal shook hands and left that day. And in no way did they try and make this right with me. I would NOT recommend doing business with this dealer. More

Great experience. I have never had a better buying experience with a car purchase. Our sales consultant was Shane Harrison. He was very nice and knowledgeable about t I have never had a better buying experience with a car purchase. Our sales consultant was Shane Harrison. He was very nice and knowledgeable about the car. Shawn Hetrick was great with the financing end. Miss Ginette Mea was our delivery coordinator who was great explaining the cars features and how to use them. I will buy any future vehicles from this dealership and I will reccomend them to my friends and family. More

Best experience buying or leasing a car I have ever had. From the moment i walked in I was made to feel special. my particular situation was listened to and a solution that best fit my needs was developed. From the moment i walked in I was made to feel special. my particular situation was listened to and a solution that best fit my needs was developed. From Sales, Finance and Management I got the impression that my happiness and comfort was important to everyone. When I came back the a few days later to complete the deal, everybody remembered my name and some personal details about my situation. They had everything ready for me and even had my name on the vehicle on display in the showroom. A great product and an even better people. My wife enjoyed the experience so much, she wants to go trade her vehicle on another vehicle from Shea, Jerry and Tatum. More