Mark Ficken Ford Lincoln
Charlotte, NC
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sales and service Everyone was extremely helpful and knowledgeable. From the service manager Mark to the salesman Greg, the finance officer Shawn and manager Hunter. Everyone was extremely helpful and knowledgeable. From the service manager Mark to the salesman Greg, the finance officer Shawn and manager Hunter. It was a pleasant experience from beginning to end. I highly recommend the dealership because of the service and professionalism displayed by the above personnel. I went in for service but ended up buying a new vehicle. More
Purchase of Lincoln Continental. Very well please with our purchase. From our first contact with Shae White who was very helpful in determining if this was what we where looking for Very well please with our purchase. From our first contact with Shae White who was very helpful in determining if this was what we where looking for to the final sale of vehicle, everyone was very helpful and professional. We only regret we are not close enough to have you service our car. Jack More
Integrity Bought a certified 2015 MKX on Dec 14 2017. The Cert was checked there was two key fobs with spare keys. When I got back to Nashville Tn I saw one o Bought a certified 2015 MKX on Dec 14 2017. The Cert was checked there was two key fobs with spare keys. When I got back to Nashville Tn I saw one of the fobs was broken and the spare key missing. I have called numerous times and talked to Greg and the sales manager and they tell me they will get me a replacement and call me back to let me know the status of the problem. It has been six weeks and I have not gotten a replacement and no one has ever called me like they promised. Once you are out the door you are on your own. More
Awesome! Excellent customer service Felix Sabates is the best car dealership I’ve ever been to! They do everything they can to make you feel comefortable when buying a car. I didn’t feel Felix Sabates is the best car dealership I’ve ever been to! They do everything they can to make you feel comefortable when buying a car. I didn’t feel pressured at all. Tyler Miller, the guy who helped me, is the best. He worked with me and did everything he could to help me find a great car! More
Good experience, very happy Very pleased with the process and my new car, was able to get what I wanted and more. Also with a good trade in. Chami was great. Very pleased with the process and my new car, was able to get what I wanted and more. Also with a good trade in. Chami was great. More
Very easy to work with Shane was very kind, answered all our questions and not too much pressure. He worked hard to come up with options for financing that made it doable fo Shane was very kind, answered all our questions and not too much pressure. He worked hard to come up with options for financing that made it doable for us. More
Great buying experience - 2017 F-150 My wife and I had a great experience at Felix Sabates. Our sales representative, Tyler Miller was very professional, courteous and knowledgeable. We My wife and I had a great experience at Felix Sabates. Our sales representative, Tyler Miller was very professional, courteous and knowledgeable. We walked in just for information on the newer trucks, not to make a purchase, but Tyler showed us the value of trading in my 2013 for a newer model. I would definitely recommend this dealership and Tyler. The loan process was smooth and Gary Hampton was also a pleasure to work with. He is also very knowledgeable and took the time to make sure we completely understood the finance process. Thank you Tyler and Gary. We will certainly refer our friends and family to you. More
Pleasant and simple , a great buying experience A great Dealership to purchase a new truck the staff goes above and beyond to make your experience timely and satisfying , the sales staff was very k A great Dealership to purchase a new truck the staff goes above and beyond to make your experience timely and satisfying , the sales staff was very knowledgeable and makes it easy in every way possible , would highly recommend giving another visit when purchasing another veiche More
Great Salesman Wonderful salesman, helped me with all my needs and met every standard I had from them. Will definitely buy a new car from then again. Wonderful salesman, helped me with all my needs and met every standard I had from them. Will definitely buy a new car from then again. More
Great customer service The manager and staff of felix sabates ford went above and beyond their scope of work to assist us, we are really impressed and would definitely recom The manager and staff of felix sabates ford went above and beyond their scope of work to assist us, we are really impressed and would definitely recommend them More