Mark Ficken Ford Lincoln

Great staff with overall easy car buying experience. Tyler and crew did a great job finding me the perfect truck at a great price. I would definitely work with this crowd again. They truely went above an Tyler and crew did a great job finding me the perfect truck at a great price. I would definitely work with this crowd again. They truely went above and beyond for us. Thanks again guys. More

Awesome. 2 thumbs up. 5 star service I talked with Tyler Miller about a 2013 Ford Taurus. He sent me a video of the car and kept in touch until my appointment. When we arrived the car wa I talked with Tyler Miller about a 2013 Ford Taurus. He sent me a video of the car and kept in touch until my appointment. When we arrived the car was already out front and we went for a test drive. Had a concern during the ride and Tyler took it to the service department and it was taken care of. Allowed for a 2nd test drive and the rest is history. Can't say how pleased I was with the whole process. In and out in a few hours. More

Customer service is top notch! Chalmi Hollman is very personable and really works with you to try and get what you want. If you’re looking for either a base line or a car with all Chalmi Hollman is very personable and really works with you to try and get what you want. If you’re looking for either a base line or a car with all the bells and whistles, this is the place to shop for your next Ford! Even our finance guy Sean Haggerty was a pleasure to work with and fights to get you the best finance deal. I highly recommend Chami Hollman and Felix Sabates Ford at 7601 South Blvd., Charlotte 282760 More

Tyler made this experience quick and easy while finding me exactly what I wanted. I had shopped around other ford dealerships in the area. I quickly came ba made this experience quick and easy while finding me exactly what I wanted. I had shopped around other ford dealerships in the area. I quickly came back to Felix after comparing prices. I espically enjoyed working with Tyler as he found my dream car and with Sean’s help, made it extremely affordable. Thank you! More

Outstanding experience - best ever with a car dealership. My wife and I went to the dealership during the weekend to view the SUV we found on the internet at a reasonable price and in the color I wanted. Bla My wife and I went to the dealership during the weekend to view the SUV we found on the internet at a reasonable price and in the color I wanted. Blake saw us walking up and held the door open for us and asked if he could assist. We told him the car we wanted to view and he directed us to the lounge area and offered us water while he went to bring the car for us to view. He came back several minutes later and apologized but said the car battery was dead and the manual key wasn't working. He said a technician would have to work on it before we could view it and that would be Monday. I thanked him and said we would let him know. Later in the week I called Blake and asked about seeing the car and he offered to bring it to my work place (which is almost an hour drive from the dealership) for a test drive. I took him up on his offer and he was promptly on time and I drove it and he was very good about explaining options on the car and allowing me to take my time in checking it out - about an hour and one-half. A couple days later I called Blake and made an offer which was accepted. When we picked the car up a couple days later it was clean, gas tank full, and they treated us like customers like to be treated. I would definitely buy another vehicle from this dealership and recommend Blake - he doesn't pressure you, but is patient and makes the car buying experience pleasant instead of a hassle. More

Great Working with Tyler the ford salesman was a very easy and calming experience an he makes you feel like your the only one in the dealership that is impo Working with Tyler the ford salesman was a very easy and calming experience an he makes you feel like your the only one in the dealership that is important gives u all the attention one needs when deciding on buying a New truck no pressure tries to do everything to satify you and to make it a great experienced. Great guy Tyler. Keep up the goog work because of Tyler I would recommend this dealer ship More

Wonderful experience Tyler was amazing to work with helping get the car I wanted at the price I could afford along with working around my work schedule. Best if all since Tyler was amazing to work with helping get the car I wanted at the price I could afford along with working around my work schedule. Best if all since I wasn't able to come pick it up they delivered it me. Great experience!!!!! More

sales and service Everyone was extremely helpful and knowledgeable. From the service manager Mark to the salesman Greg, the finance officer Shawn and manager Hunter. Everyone was extremely helpful and knowledgeable. From the service manager Mark to the salesman Greg, the finance officer Shawn and manager Hunter. It was a pleasant experience from beginning to end. I highly recommend the dealership because of the service and professionalism displayed by the above personnel. I went in for service but ended up buying a new vehicle. More

Purchase of Lincoln Continental. Very well please with our purchase. From our first contact with Shae White who was very helpful in determining if this was what we where looking for Very well please with our purchase. From our first contact with Shae White who was very helpful in determining if this was what we where looking for to the final sale of vehicle, everyone was very helpful and professional. We only regret we are not close enough to have you service our car. Jack More

Integrity Bought a certified 2015 MKX on Dec 14 2017. The Cert was checked there was two key fobs with spare keys. When I got back to Nashville Tn I saw one o Bought a certified 2015 MKX on Dec 14 2017. The Cert was checked there was two key fobs with spare keys. When I got back to Nashville Tn I saw one of the fobs was broken and the spare key missing. I have called numerous times and talked to Greg and the sales manager and they tell me they will get me a replacement and call me back to let me know the status of the problem. It has been six weeks and I have not gotten a replacement and no one has ever called me like they promised. Once you are out the door you are on your own. More