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Mark Ficken Ford Lincoln

Charlotte, NC

4.4
1,069 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,069 reviews

August 19, 2021

Had inquired with Tatum over a year ago. That car didn’t work but he understood my needs, stayed in touch and found just the car I was looking for. Made an appointment but it was his day off. He arranged More

by John B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Tatum Macomson, Mark Snuggs
August 04, 2021

I recently purchased a used vehicle with Mark Ficken Lincoln and had a great experience. Mark Snuggs along with a few others were a great help and treated us with tremendous customer service. Would reco More

by Brianna Mixon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Mark Snuggs
July 30, 2021

We loved working with Mark Snuggs and the entire team. It was a great experience from start to finish. We got a 2021 Navigator Black Label. More

by letmebefrankster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
July 27, 2021

Worst experience ever. This place is a joke. Very unprofessional, inconsiderate. The sales person was extremely irritating that we did not buy into his scheme. The quality of service went down to zer More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa
July 19, 2021

Great experience with Mark Snuggs - we highly recommend!! He helped us find the perfect vehicle even though it wasn’t what we had planned on coming in. We are so happy with our purchase and the overall exp More

by Amy Fisher
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
July 18, 2021

Just purchased a 2016 Toyota 4Runner from their pre-owned inventory. Chris was exceptionally professional and polite about earning our business, and Kamrie was very polite, helpful, and energetic in walking More

by Grant C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamrie Bazal
July 10, 2021

AWESOME! Many thanks to Mark Snuggs and Jeremy Melton for the painless experience. Their knowledge and attentiveness left a lasting experience that I will share with family and friends. More

by rosjohnson05
Recommend Dealer
Yes
Employees Worked With
Jeremy Melton, Mark Snuggs
May 31, 2021

Mark was very personable and was extremely helpful. He answered a lot of good questions and knew a lot about the various different SUV’s. He was very instrumental in assisting me on what SUV best suited m More

by andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Mark Snuggs
May 29, 2021

Great place to get a vehicle. I spec’d out what I wanted and Tatum found exactly what I asked for. I wanted “Used” so it took a little longer than “New”. He didn’t pester me with trucks that didn’t work f More

by Robert M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Tatum Macomson
May 27, 2021

Absolutely fantastic buying experience. Mark Snuggs was affable, sensitive to my buying needs... and absolutely not pushy whatsoever! I would choose this situation any day over any other I’ve had!!! Than More

by Alison S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
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