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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,072 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,072 reviews

October 13, 2024

Bought a Lincoln Corsair yesterday. Love it! Clint Drew was our salesman and we were very pleased with his help! More

by Elyjosy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Drews
Oct 18, 2024 -

Mark Ficken Ford Lincoln responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

October 07, 2024

Cici was amazing to work with; great dealership, friendly staff. Got us in and out in 3 ish hours More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cici
Oct 12, 2024 -

Mark Ficken Ford Lincoln responded

Hi Rich, thank you so much for your feedback about Mark Ficken Ford! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 02, 2024

Before choosing to do business with Mark Ficken Ford, please read this review to better understand their business practices and warranty policies: I was recommended to the dealership for a work truck More

by outdoorcontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lolli Cornelius & Mark Ficken
March 27, 2024

Awesome experience never felt that my time was not valued from the moment I arrived. I got the chance to work with Ashton Jones or AJ, he was great from selection to sale. Very professional, listened to my More

by Michael Bethea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
March 01, 2024

This is to update my previous negative review. The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service. More

by Schleckj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christiana Reams
January 30, 2024

Awesome experience and excellent customer service would definitely recommend them if your looking for a vehicle More

by mnhouston92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel Jefferies
December 11, 2023

Great service from Jason and Ahmad I love the service and my new truck. I Would recommend Ahmad when purchasing a car. More

by toddhepner
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad hassan
November 28, 2023

Best car purchase experience ever! Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and in More

by dianle25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Dec 02, 2023 -

Mark Ficken Ford Lincoln responded

Fantastic! So glad that you had a great experience. We are grateful.

November 15, 2023

Amazing service by Ahmad he was patient and was able to get me and my wife the car we anted at our budget. THANKS AHMAD More

by jive9ers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Hassan
Nov 18, 2023 -

Mark Ficken Ford Lincoln responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mark Ficken Ford and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Nov 18, 2023 -

jive9ers responded

I never sent a survey.that message is all wrong.it was sent by the dealership, NOT ME! We are definitely not satisfied with the car because we wanted a Corsair, but we were forced to take an Edge which we really didn’t want! Ahmad Hassan really scammed us. Not happy at all

October 30, 2023

I had a great experience when purchasing my new Vehicle Mark Ficken Lincoln. Clint Drews was great to work with and took time to make sure I found the car that was right for me. More

by mzerona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Drews Lincoln Sales
Nov 01, 2023 -

Mark Ficken Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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