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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,074 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,074 reviews

November 23, 2024

Great experience in selecting a new Ford Explorer with the assistance of Ahmad. I definitely recommend this dealership. Curtis is service was great to work with as well. More

by ccastle645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad, Curtis
November 15, 2024

I bought my first Lincoln, yesterday evening. Clint Drews was great to work with and helped put the deal together that lead to the purchase. I stopped to look, but did not intend to buy at the More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Drews, Brian Green, Ervin James
Nov 18, 2024 -

Mark Ficken Ford Lincoln responded

Hi Rick, thank you for your positive review. We're glad to hear that you found our team here at Mark Ficken Ford so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 13, 2024

Bought a Lincoln Corsair yesterday. Love it! Clint Drew was our salesman and we were very pleased with his help! More

by Elyjosy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Drews
Oct 18, 2024 -

Mark Ficken Ford Lincoln responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

October 07, 2024

Cici was amazing to work with; great dealership, friendly staff. Got us in and out in 3 ish hours More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cici
Oct 12, 2024 -

Mark Ficken Ford Lincoln responded

Hi Rich, thank you so much for your feedback about Mark Ficken Ford! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 02, 2024

Before choosing to do business with Mark Ficken Ford, please read this review to better understand their business practices and warranty policies: I was recommended to the dealership for a work truck More

by outdoorcontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lolli Cornelius & Mark Ficken
March 27, 2024

Awesome experience never felt that my time was not valued from the moment I arrived. I got the chance to work with Ashton Jones or AJ, he was great from selection to sale. Very professional, listened to my More

by Michael Bethea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
March 01, 2024

This is to update my previous negative review. The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service. More

by Schleckj
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christiana Reams
January 30, 2024

Awesome experience and excellent customer service would definitely recommend them if your looking for a vehicle More

by mnhouston92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanel Jefferies
December 11, 2023

Great service from Jason and Ahmad I love the service and my new truck. I Would recommend Ahmad when purchasing a car. More

by toddhepner
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad hassan
November 28, 2023

Best car purchase experience ever! Salesman was very professional and knowledgeable- highly recommend Tatum Macomson. In addition, after my purchase the dealership was helpful and in More

by dianle25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Dec 02, 2023 -

Mark Ficken Ford Lincoln responded

Fantastic! So glad that you had a great experience. We are grateful.

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