Mark Christopher Auto Center - Service Center

Julia Escobar my service advisor kept me informed and helped with the difficult repair situation. Thank You again. helped with the difficult repair situation. Thank You again. More

The quality control just isnt there at the service dept. In the last 3 oil services I had to return my car all three times. It just doesnt seem its worth the hassle and probably one of the alternate servi In the last 3 oil services I had to return my car all three times. It just doesnt seem its worth the hassle and probably one of the alternate service places around town can do a better job. More

Service was completed in a timely manner even without an appointment. All my concerns were addressed and communication was on point. appointment. All my concerns were addressed and communication was on point. More

People always take care of you like your family. That’s why I love going to that place. That’s why I love going to that place. More

Bought truck new here, had issues with purchasing. When I scheduled service I made appointment, arrived on time and there were 12 cars in front of myself. Service person went from car-to-car completin When I scheduled service I made appointment, arrived on time and there were 12 cars in front of myself. Service person went from car-to-car completing paperwork. Went they got to my car they returned to office. I waited several minutes then went to service department and was told I had appointment with Tony. Tony wasn't there at the time and another person wrote up my service ticket. I waited four hours for oil change first service. I was standing outside when a service person approached me and asked my name, I was told car was completed two hours earlier and they sent text message to my phone. I do not have cell phone!,They sent message to my home number on file instead of walking to waiting area to locate myself. Need paging system to notify when service is complete or ask if phone number on file cell or home number is correct. More

The service and knowledge were excellent. Service advisor was friendly and helpful and personally gets you were car is done. Time delay at turning in final paperwork to cashier for payment. Service advisor was friendly and helpful and personally gets you were car is done. Time delay at turning in final paperwork to cashier for payment. Improvement needed on time spent waiting for getting the customer out. More

He kept me informed! ! He was able to get the part order and was able to complete the job!! He is a good person to work with!! ! He was able to get the part order and was able to complete the job!! He is a good person to work with!! More

Really good costumer service. He was really accurate on delivery date. Great at explaining everything He was really accurate on delivery date. Great at explaining everything More

Your mechanic could not find my problem so he did not fix. Not Happy with your mechanic. fix. Not Happy with your mechanic. More

The retro fit was fine, but they were able to do one of the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I calle the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I called to schedule they told me it had already been done. More