Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,025 Reviews
Call Service Center (909) 906-6156

6,025 Reviews of Mark Christopher Auto Center - Service Center

Sort by
April 18, 2023

This go around needed some warranty work done on my Acadia. Like my past visits everything was done with great communication and care for my car. This time I got out without a bill but I have always be More

by Jim
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 19, 2023 -

Mark Christopher Auto Center responded

Jim, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2023

Awesome I think that sums it up! !! Ray Peterson is great Great service More

by SHENEA
Recommend Dealer
Yes
Employees Worked With
Ray Peterson
Report | Print
Apr 20, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Shenea! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 18, 2023

Dealership is a great place to buy a car. Staff is great and there is no pressure put on you to buy. I definitely will go back an recommend them. More

by coachmike88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami
Report | Print
Apr 20, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 18, 2023

Overall good service and pricing. The last visit was not great. Over 4 hours for an oil change and the service desk was backed up. More

by LSTEELE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Apr 21, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 17, 2023

Been looking for a 2500 for months and greg and his team gave me a great deal Jason and greg did a awesome job Very happy with service also More

by LOVESTHELORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in service also does a great job
Report | Print
Apr 18, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Apr 18, 2023 -

LOVESTHELORD54 responded

Great job Been looking for a good deal and Greg’s team came through

April 17, 2023

Service department is a nightmare. I Probably won't buy a car from them again. More

by yypartyrentals12
Recommend Dealer
No
Employees Worked With
Dino
Report | Print
Apr 19, 2023 -

Mark Christopher Auto Center responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2023

Your service department is not friendly. When you call there, you get transferred to voice mail and no one ever returns your call. More

by PRSUSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 18, 2023 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2023

This service department is horrible. For MANY years, I have been a loyal customer of this dealership and have ALWAYS given great reviews. Not any more. Back in February they lost my resp More

by MYBOYBUBBA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 18, 2023 -

MYBOYBUBBA responded

Your "reply" is absolutely not true. You continue to say, "we acknowledge your review and are currently looking into events you've detailed". This is a computer generated response, and I've seen it several times. YOU have NEVER contacted me, and I'm sure you still won't.

Apr 19, 2023 -

MYBOYBUBBA responded

Your response is absolutely not true. You continue to say,"we acknowledge your review and are currently looking into events you've detailed. This is a computer generated response, and I've seen it several times. YOU have NEVER contacted me, am I'm sure you still won't.

Apr 22, 2023 -

MYBOYBUBBA responded

Your response is absolutely not true. You continue to say,"we acknowledge your review and are currently looking into events you've detailed. This is a computer generated response, and I've seen it several times. YOU have NEVER contacted me, am I'm sure you still won't.

April 16, 2023

Everything was great as always. Definitely make sure you get in early as possible before the traffic. More

by Rnca07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
Report | Print
Apr 18, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2023

Nobu our service consultant was great and kept us updated on our vehicle. We will return when needed. More

by riasbrm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Apr 18, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

1
...
81
82
83
...
603