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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,024 Reviews
Call Service Center (909) 906-6156

6,024 Reviews of Mark Christopher Auto Center - Service Center

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May 10, 2023

Everybody was helpful. I was notified of what was happening every step of the way. More

by Paula
Recommend Dealer
Yes
Employees Worked With
5
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May 11, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Paula. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2023

Great Overall fast, polite, professional and knowledgeable That's it I'm done Like I said I'm done More

by AIHERMOSILLO@VERIZON.NET
Recommend Dealer
Yes
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May 11, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 10, 2023

Went in for regular maintenance and was told there will be a slight delay it was a Saturday so I expected it to be busy.But to my surprise I was out in one hour it was great! More

by gcluvsipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 12, 2023 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2023

My service writer was great. I work in automotive and he was on it. I'm very glad to found a place to take my truck. More

by James Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres, Matt Torres
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May 12, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input, James! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2023

Did not check my tire pressure. My tire pressure was low when I went in, and they had the same pressure when I went out. I was so disappointed that I had to stop and put air in my t More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
May 11, 2023 -

Mark Christopher Auto Center responded

Pat, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2023

Had a problem with my GMC Acadia transmission- still under warranty. Mark Christopher ,like times past, did a great job and always kept me informed. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan at service
Report | Print
May 11, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input, Jim! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2023

I was surprised by how quickly I got checked in and how fast the work was performed. More

by jerwinjr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2023

Service department was great. Everything got done accordingly. Will deftcome back for my next service. More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Report | Print
May 10, 2023 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 08, 2023

Great customer service. andvattention to detail. Friendly and responsive to the customer. Highly recommend them. More

by ERIC.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember , Matt Torres, Deanna Meschon
Report | Print
May 10, 2023 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 07, 2023

Excellent service I was able to get my vehicle taken care of quickly without a long wait More

by MTAROZZI
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
Report | Print
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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