Mark Christopher Auto Center - Service Center

Great service. Gave me regular updates and explained what needed to be done and what it was going to cost I will definitely be taking my vehicle back there when it n Gave me regular updates and explained what needed to be done and what it was going to cost I will definitely be taking my vehicle back there when it needs service More

It was a pleasant experience quick service in the staff seemed fairly knowledgeable and what the issues were seemed fairly knowledgeable and what the issues were More

Kudos to Mark Christopher. I thought my 2017 Silverado 2500 HD needed a transmission. Got a price from dealer before bringing it down, kinda to prepare myself. Dropped off for I thought my 2017 Silverado 2500 HD needed a transmission. Got a price from dealer before bringing it down, kinda to prepare myself. Dropped off for the inspection. On my paperwork was the price for tranny replacement I called about if needed. Next day got the call, an honest call - sir you don’t need a transmission. Just change the filter, everything is good. They could have said need to replace and I would have agreed. Thank you for the honesty, getting rarer out there. A very great full customer. Jim More

I drive from Corona to experience amazing service. Ray is always great to work with. Ray is always great to work with. More

Thank you very much for all your help and to let you know that I always get the best service from my service advisor . Best guy ever that I always get the best service from my service advisor . Best guy ever More

Any time I have worked with Nobu I get quick responses in regards to any issues with my vehicle. He has always kept me above and beyond updated with any issues or concerns and goes out of his way to try to m regards to any issues with my vehicle. He has always kept me above and beyond updated with any issues or concerns and goes out of his way to try to make things a little easier and hassle free when dropping off my vehicle. More

Poor communication! I arrived at 7:00am and left after noon with no work being done on my car. I specifically asked that my car not be washed as I had it washed the da I arrived at 7:00am and left after noon with no work being done on my car. I specifically asked that my car not be washed as I had it washed the day before. I had to go to the cashier to ask what was taking so long after a two hour wait to put the car back together! Only then was I told my car would be ready soon. Another hour and a half,.. nothing! Now I’m pretty angry! Finally get told my car is ready, the paperwork and wait for them to pull my car around. Half hour I’m still waiting! Service Advisor comes out to tell me they had to order a part for the airbag that had been recalled. Shouldn’t I have been made aware that the part wasn’t available? I could’ve come back another day since that wasn’t even what I brought the car in for! Finally get the paperwork to leave. They tell me to wait outside and they will pull my car around. Another half hour, no car! Service Advisor comes out to go check on it and returns to tell me they are washing it! After I specifically asked them not to! It was after noon by the time I was able to drive away, frustrated and angry. Never going back there again! More

They take your money without fixing the problem. I spent over 5k, constant back and fourth to the dealer to drop off my vehicle and almost 7 months later they still didn’t fix the problem. And they I spent over 5k, constant back and fourth to the dealer to drop off my vehicle and almost 7 months later they still didn’t fix the problem. And they still ask me to bring it back refusing to give me back my money. Take your business elsewhere! More

Ray was just great, courteous and friendly. He was able to apply a coupon I had and kept me informed as to when my truck would be ready. He was able to apply a coupon I had and kept me informed as to when my truck would be ready. More

Warranty issue. Resolved quickly with maximum communication. Always appreciate this dealership and their sense of urgency. Resolved quickly with maximum communication. Always appreciate this dealership and their sense of urgency. More