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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,024 Reviews
Call Service Center (909) 906-6156

6,024 Reviews of Mark Christopher Auto Center - Service Center

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June 25, 2023

It was a smooth and easy appointment! I made my appointment online and when I got there I was helped right away! Julie was very knowledgeable and very helpful! My vehicle was ready within More

by Yvette
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie
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Jun 27, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out, Yvette! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2023

Very good service,,pleassent service people Fast return of my vehicle Thank you guys for everything More

by sgarrido6219
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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Jun 23, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2023

Service was outstanding, I was in and out. Oil change, and put in parking assist. Great job! More

by MINNQUEENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 18, 2023

There fair enough to an extent. .. But if there is a situation when they put the part they need inside your car and then they find out there is a faultie..... Then they have to start More

by Jmmagana1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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Jun 20, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2023

There was an issue with our extended warranty and Jeff fixed it immediately, and very professionally More

by Gamma88
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
Report | Print
Jun 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2023

You guys are extremely helpful especially Mr Ray Peters you guys did a tremendous job and I look forward to continue our business relationship More

by PHILA3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ray Peters was very helpful with all my needs with the service department
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Jun 20, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 16, 2023

Dino was a superstar! !! He got my vehicle in fast and gave me options that worked for me . His service advisors were great and made it simple and easy. Great job guys!!! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino
Report | Print
Jun 20, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review, Greg and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2023

Well prepared for my appointment Nobu communicated clearly and regularly regarding the repair process. Great More

by Grajales4
Recommend Dealer
Yes
Employees Worked With
Nobu
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Jun 14, 2023 -

Grajales4 responded

Great service by Nobu

June 13, 2023

Reason for the 4 rating. Was never informed about my multipoint vehicle inspection results. I had to request when I picked up the car on Saturday. Had to wait for inspection More

by flozazr1
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Jun 14, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2023

Very professional and helpful Didn't have to wait long when I dropped off my car or when I picked it up More

by dkruse4
Recommend Dealer
Yes
Employees Worked With
Very nice lady in service
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Jun 14, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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