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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,192 Reviews

6,192 Reviews of Mark Christopher Auto Center - Service Center

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January 01, 2024

The person who helped me with my vehicle was very helpful and exceeded all expectations More

by sisnerosalbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Albert! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2023

Great service great customer care,very knowledgeable and good communication with service. Pleasure doing business with More

by MULISHAMANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2023

Didn't perform any work after two days. I took the car to take my wife to doctor's visit. More

by stansworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2023

Regrettably, my experience with Mark Christopher Auto Group, particularly their Cadillac service, was disheartening. Entrusted my vehicle on mid December, only receiving it back two weeks later, the prol More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Wendy, I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

Best service ever we only use Mark Christopher Service the communication is amazing and the staff is amazing More

by eastvale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

Always friendly and professional. Ready to help with any questions and help to understand operation of my car. More

by ROBROSE267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Rob. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

My appointment was on time and everything was explained in full detail, issue was fixed and returned to me on the same day. I have used Dutton in the past , but I will return to this Dealership for sure. More

by JWILLIAMS6890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2023

The experience was excellent, from the service staff to the waiting environment. Happy tobho again. More

by ERIC.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 28, 2023

Fast kind and friendly. Had my car done in a timely matter. Will definitely be back More

by ajackson8082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 24, 2023

I can’t say enough about Julie at the intake desk. Thank you Julie for making sure my truck had been received. Julie you are the best More

by ricorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie from maintenance
Dec 27, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your kind feedback about Julie. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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