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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,191 Reviews
Call Service Center (909) 906-6156

6,191 Reviews of Mark Christopher Auto Center - Service Center

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February 02, 2024

Avo Is my service rep here at the dealership, I highly recommend seeing him very thorough And does great in following up don’t hesitate to give them a call for your service needs More

by fakhouri00
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2024

I am very pleased with the service I received. They were very helpful and courteous. My car needed a new valve and an oil change and it was done the next day. More

by banditboy930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

Nobu at Cadillac Service is the best! He is easy to work with , accommodating and very responsive. More

by janellecronan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Feb 02, 2024 -

Mark Christopher Auto Center responded

Janelle, we are truly grateful for this awesome review! I am thrilled that Nobu was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

Did service Had check engine light problem. Found out it needed a catalytic converter. Found out it was covered under warranty. Great job. More

by JESSE.BERMUDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lopez
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Feb 02, 2024 -

Mark Christopher Auto Center responded

I truly appreciate you taking the time to write about your experience at our service department, Jesse. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2024

This is a great dealership, any time I bring my truck in for service I know they will take great care of it. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo and Travis from service. And Eddie in parts is great also.
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Feb 02, 2024 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Ara. Please don't hesitate to call if we can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2024

It was efficient and acceptable. I thought the loner vehicle would be one of your vehicles. Going to Hertz was time consuming. More

by OLDPILOT62
Recommend Dealer
Yes
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Jan 30, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2024

Jackie was extremely helpful. She went above and beyondto make sure my needs were met. The service technicians tend to add unnecessary repairs. More

by bertale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
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Jan 26, 2024 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience in our service center. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your experiences with us. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 25, 2024

Nobu is beyond Amazing and a joy to have help you with your service needs More

by Ghiuzelianaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Jan 26, 2024 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear Nobu was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2024

The process of buying our new Tahoe was quick and easy. Ozzy worked hard for us and I greatly appreciated his follow up after we had purchased the car. Even though we live an hour and a half away, we wou More

by lindsayhavens
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Mark Christopher Auto Center responded

Lindsay, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Mark Christopher Auto Center satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 23, 2024

Every time I take my truck to Mark Christopher I leave very satisfied, service writer Avo makes sure I get in and out in a timely manner and the technicians always get the job done on time. More

by Ara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Mark Christopher Auto Center responded

We truly appreciate you taking the time to write about your experience at our service department, Ara. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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