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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,002 Reviews

6,002 Reviews of Mark Christopher Auto Center - Service Center

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May 18, 2019

Julie was considerate and treated me great! Great dealership took care of me right away.. I went in at 7:00. She told me they have to order the part. The shuttle took me home and picked me up. More

by ACTIVESK8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

Happy customer Super friendly staff clean waiting area with coffee and cold water. Have been coming here since I bought my gmc and will keep on coming back. Also lov More

by ALFONSOEGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service , Colleen SanFillippo
May 20, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 17, 2019

Easy, no stress Jackie was very professional and took care of my vehicles needs. I wasn't given any false information , and was also provided a loaner vehicle. Thank More

by tagsrodshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Edwards, Brian Noble, Nick Jensen, Kyle Carey
May 20, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

“Efficiency” is the word I use to describe my experience. Each person that I spoke with was attentive to my interests regarding my auto. I was met at the service entrance and talked through the process in cl More

by wtomclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
May 20, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 17, 2019

Service met my expectations My car was due for oil change and service, There were a couple of other issues that needed to be resolved. All work was completed. The car was not was More

by dmorris581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis Service Representative
May 20, 2019 -

Mark Christopher Auto Center responded

It’s great to know that our service team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Quick and fast I liked how quickly they serviced my silverado, they checked out everything and topped off all the fluids, rotated my tires then washed it, love the s More

by ericnoriega3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill morales
May 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Problem with touch screen CUE Unfortunately they had to keep my car overnight when we told them the screen was cracked n spastiic.. Very pleased with the results. Thank you Dolores More

by lbjnme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
May 16, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2019

Service review I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins More

by CUMBR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

First service Dropped of my Malibu for the first service. The service advisor Ray Peter offered excellent service and great communication. Would definitely recomme More

by timotparra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray petters
May 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2019

3 times the charm at Mark Christopher Cadillac - finally I have had to bring my vehicle back to service for the exact same 3 reasons 3 times now. Finally everything appears to be resolved. I should NOT hav More

by Lowlowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario - Service (fantastic) The only reason why I have returned so many times
May 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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