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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,249 Reviews

6,249 Reviews of Mark Christopher Auto Center - Service Center

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August 16, 2019

Happy With MCCH Very Happy With The Customer Service, Recommended a Sam Aceves at 100% Thanks Mark Christopher Chevrolet for all your Help, Mark Christopher Chevrole More

by JEOVANNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2019

five star oil change I've been having my truck serviced here since I bought it here. Never had a problem with the work or service. Thanks for keeping my truck in top shape More

by gcast05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2019

Recalls, oil change and new remote Price on remote was fair however the price to program the remote was ridiculous. The price for the oil change was also a little high but that's to be More

by WILLIAMCARY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in Service
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2019

Cadillac Service Mark Christopher Cadillac serviced our vehicle and replaced the radio touch screen that was faulty. Fast friendly and always thorough. Sandra was frie More

by Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Aug 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2019

Oil change I went in for an oil change. I got there and it was packed. My service rep Sam said,” he would have me in and out”. Sure enough i was out within 1 hou More

by eddy_gonzalez_93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Aug 15, 2019 -

Mark Christopher Auto Center responded

Thank you so much, Eddy! We appreciate your glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2019

Best dealership and maintence department Best service of any dealer I have used. Polite, reasonable price, clean good work and they even wash the car. Will be using your service department a More

by MIKE5159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Aug 15, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2019

Great Service Service Advisor Nobu D. and team were pleasant and ensured my vehicle service needs were addressed. My vehicle was completed before the promised time More

by jaydjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 15, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2019

The best I had a 7 AM appointment, and I was seen promptly at seven by a kind, courteous and eager customer service representative. I was very please with the More

by Rodney49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Mark Christopher Auto Center responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2019

Service work done I recently took my vehicle over for service check engine light. I spoke to Juan who guided my thru the process and same day my vehicle was finished gr More

by SANBER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 14, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2019

Service took way too long I went in for an oil change and to look at a piece of carpet that was coming up from the floor board and the entire service almost took four hours. Ve More

by JEZZZZ42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Waters
Aug 22, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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