Mark Christopher Auto Center - Service Center
Ontario, CA
6,185 Reviews of Mark Christopher Auto Center - Service Center
Schedule your appointment in advance! They may take walk-ins, but I always have a short, no-hassle, pleasurable experience when I book in advance. The staff is great, too. They may take walk-ins, but I always have a short, no-hassle, pleasurable experience when I book in advance. The staff is great, too. More
Thy did a good and fast enough job for me for my car. Since I needed a complete tire replacement and bumper repair due to some damage. And they did all the work that was needed for this repair in a good t Since I needed a complete tire replacement and bumper repair due to some damage. And they did all the work that was needed for this repair in a good time. More
Not impressed I have tried my best to give this service center the benefit of the doubt, but honestly, I seemed to receive better treatment at a local Toyota dealer I have tried my best to give this service center the benefit of the doubt, but honestly, I seemed to receive better treatment at a local Toyota dealership. I went in for an oil change and requested a new cabin filter, which according to the service manual, is replaced when needed. I told them my cabin filter was starting to smell on my 19 month old car, but was declined because my mileage did not justify this. I'd like to know if this is the dealer pinching pennies on my $55,000 SUV, or the serviced manual is providing false information? More
Friendly environment great service MARK CHISTOPHER ALWASY HAS GREAT CUSTOMER SERVICE AND THEY GET THE JOB DONE EVERY TIME. I bring my two chevys I’n for service all the time And I neve MARK CHISTOPHER ALWASY HAS GREAT CUSTOMER SERVICE AND THEY GET THE JOB DONE EVERY TIME. I bring my two chevys I’n for service all the time And I never have a problem there great on getting you in and out very quickly Thanks MC More
Great Service Had a great experience. Fast and Prompt. The waiting room was relaxing and welcoming. Definitely went to go back to buy one of the Cadillac New Era Ha Had a great experience. Fast and Prompt. The waiting room was relaxing and welcoming. Definitely went to go back to buy one of the Cadillac New Era Hats. More
Excellent Service Technicians were very helpful and answered all of my questions. They were also very thorough on the need maintenance. Will definitely bring my car bac Technicians were very helpful and answered all of my questions. They were also very thorough on the need maintenance. Will definitely bring my car back in the future for service. More
Very helpful I Will ask for ray Peters When I come back again And again and again and again I will be back for service The lounge is comfortable I Will ask for ray Peters When I come back again And again and again and again I will be back for service The lounge is comfortable More
Disgruntled but later satisfied Friday, July 12th, purchased a 2019 Buick Enclave and the next day I notice the rear was not cooling off properly so I had to take it into the service Friday, July 12th, purchased a 2019 Buick Enclave and the next day I notice the rear was not cooling off properly so I had to take it into the service dept that following Monday morning. I arrive first thing in the morning because after I was just getting off from work. I was very tire and a bit disgruntled because I am already in the service dept with my brand new car. After waiting 3 hrs, I am finally told there's some sort of leak that needs to be fixed and need to leave my vehicle, however there are no loaner cars. I contacted my sales person, Nick Jensen whom was so helpful in my sales, to tell him was going on. He went above and beyond by immediately coming over to get me a loaner car so I could go home to sleep. Dave Miller my service rep, was empathetic and apologetic and did everything he could to get my new car back to me asap. Thank you to all. More
Very Happy With The Service Advisor I went to mark christopher chevrolet with few issues with my 2015 Tahoe, and Sam was very professional and he give me the best customer satisfaction, I went to mark christopher chevrolet with few issues with my 2015 Tahoe, and Sam was very professional and he give me the best customer satisfaction, He answer every single of my questions, Thanks again for excelente customer satisfation. More
Review of service Oil change, 117 point inspection, and car wash. Got there at 11:40 for a 12pm appointment was out of the door by 2pm. Air conditioned waiting room wit Oil change, 117 point inspection, and car wash. Got there at 11:40 for a 12pm appointment was out of the door by 2pm. Air conditioned waiting room with a TV. More