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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,004 Reviews

6,004 Reviews of Mark Christopher Auto Center - Service Center

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May 25, 2019

Great service visit The service visit yesterday went great. Bill and Jackie took excellent care of me. Kenny the shuttle driver was especially good in that my office is a More

by Rick B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky, Bill Morales, Kenny (shuttle)
May 26, 2019 -

Mark Christopher Auto Center responded

Rick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Bill, Jackie, and the rest of the team does for our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 25, 2019

Bad customer service Very bad customer service at service department. Sam has been awful. He is unable to follow basic customer service procedures. Calling back a custome More

by Mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam At Service.
May 29, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

I was treated like family. Great experience. They were very friendly and professional. Went for an oil change, I went and had lunch and when I came back it was finished. I would recommend to anyo More

by PETE.DOGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
May 26, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Great work My service writer Sam is awesome called me when my part came in and got it fixed same day. I requested to have the dents and scratches repaired and al More

by williamsbyph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Excellent and efficient service The service technician was outstanding. Mark Christopher has a great facility and takes excellent care it’s customers. It is probably the main reason More

by JBSU88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 26, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Great Service all the time When I need GM Service, which Includes, Chevy, GMC or Cadillac, I always take my vehicles to Mark Christopher Cadillac, my Service Advisor Dario is th More

by FLEETSERVICEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario and Matt Torres Cadillac Service
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

Excellent service It is always a pleasure dealing with Julie to keep my car up to date on all its needs... after all, my transportation makes me get to work safe and on More

by elctrkmgik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2019

First check up Everyone at the Buick service center is friendly and efficient. Nabu is always organized and able to give me any information I may need. He even ask a More

by susan.sharra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu from Buick service
May 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2019

Efficient and pleasant to deal with I took my new Cadillac to the service center at Mark Christopher for two issues. Both were resolved in a matter of minutes and then I was on my way ho More

by POOHBAHGRAMMY
Recommend Dealer
Yes
Employees Worked With
Nobu, Brian Noble
May 23, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 22, 2019

Friendly staff and quick service Was in and out in less than 2 hours, even with a mid-morning appointment. Nice to leave with a clean, washed car too - BONUS! More

by EULALOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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