Mark Christopher Auto Center - Service Center

Eckbond Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. More

Fast service They promised to return my truck at 12pm and they finished at 10:45am. Bill Morales was very nice and helpful, he offered the kids playroom when he sa They promised to return my truck at 12pm and they finished at 10:45am. Bill Morales was very nice and helpful, he offered the kids playroom when he saw my wife with the kids, they really enjoyed it. We had no idea the service department had a play room for kids, that pretty cool. Thanks More

Chevy I like the job they always do when I bring my 2016 Tahoe for Sevices . The people are very nice and helpful.i would recommend it to family and friends I like the job they always do when I bring my 2016 Tahoe for Sevices . The people are very nice and helpful.i would recommend it to family and friends. More

Service Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount of time and my truck was washed!!Julie More

Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They offered to take sensor from old tires n nstall in new tires More

Took Truck to do maintenance Service was ok, was surprised that the deal has nobody to greet customers. I had to go look for the service person to check my truck in. May it becaus Service was ok, was surprised that the deal has nobody to greet customers. I had to go look for the service person to check my truck in. May it because I’m used to the way BMW deals always have personal that greets you and checks in your vehicle and get your service advisor. More

Awesome as always. Everyone is friendly, nice, and explain things to you. Service is awesome. They take the time to go over your problems and concerns. Great bunch of p Everyone is friendly, nice, and explain things to you. Service is awesome. They take the time to go over your problems and concerns. Great bunch of people. More

Oil change & tire rotation Scheduling the service on the website was simple. The service was expedient. Numerous notifications from the dealership site kept me informed and up t Scheduling the service on the website was simple. The service was expedient. Numerous notifications from the dealership site kept me informed and up to date in regards to recommended services for my vehicle. More

Great customer service. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. More

Truck shutting off I had taken my truck to Mark Christopher a few weeks ago for a complete tune up, oil change, etc. and the truck seemed to be running fine for about a I had taken my truck to Mark Christopher a few weeks ago for a complete tune up, oil change, etc. and the truck seemed to be running fine for about a week. After that it started to stall on me and I obviously didn't know why. I then realized it was doing it when I would reverse for some reason. I scheduled an appointment @ 8:00 am with Mark Christopher and when I called at the end (3:00) of the day for an update they informed me that they hadn't even looked at it. I picked it up and rescheduled for another day. When they finished evaluating my truck they said that the battery cables were not tight. I argued the point that they had just done a tune up and they said the cables probably came loose from driving...I was like come on really??? So I had to pay $145.00 for them to tighten the cables/evaluation. I know they left them not tight...on my tune up checklist is shows that they inspected them with a green check mark. I only take it to M.K. due to proximity of my work but if I could I would have it serviced at Rotolo because they have always been honest and on time with me. I could live with not being on time because I know how things can come up but if it's arguable I think they should have taken care of it especially for $145.00. I mean I purchased a $65,000.00 truck from them and I have several vehicles serviced by them. Just saying they could have done a better job. More