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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,347 Reviews

6,347 Reviews of Mark Christopher Auto Center - Service Center

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September 18, 2019

Recall As always the service department at MC top of the line, Sam in the service department kept me up to date as of the status of the work being done on my More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Very good customer service Very pleased with everything .. I will always come to this dealership ..all the staff is very helpful this is my third purchase every time the service More

by amoorah1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Cassandra Meier
Sep 19, 2019 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2019

They did what they could on my car I took my 2012 V in for service because a warning light came on I won my advisor did an excellent job they could not find the problem and neither did More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 05, 2021 -

Jerry responded

I work with Julie Escobar and she did a fantastic job took care of my problem answering all my questions and was very very pleasant to work with I would recommend her and Mark Christian to anyone

September 17, 2019

A simple oil change. Everyone was very nice and helpful, however, even with an apointment, I had to wait 2 1/2 hours for a simple oil change. I was told it would be a 1 More

by paulamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 19, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2019

Satisfied Good customer service, very professional. Really cares about your satisfaction, bought 2 trucks here and always help me keep up with service to keep t More

by leis1idc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 16, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2019

Did oil change Great service, very nice staff, cleaned my car very well, clean waiting room, was a lot faster than the estimated wait time and finished my car about More

by AMERALIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

I have bought a lot of Cars @ Trucks from M / C They do a good job, get me in and out. I come from Hemet. I like getting the same Service Consultant, All the years I have been coming I have 2 Consu More

by WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Amazing Cassandra is amazing she really worked hard to get me in the car I loved. I really like my car. I would recommend her to friends and family More

by S_FAHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

The last Chevy I’ll purchase Bought a 2015 Chevy a few months after the “3 year warranty” was up brought the car back because the paint was fading very bad. GM corporate got invo More

by JOSHUA.PRAYTOR
Recommend Dealer
No
Employees Worked With
Other Employees : Rodney Reid, Matt Torres
Sep 17, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Good customer service. Good customer service and respectful with customers plus they always make you feel you are welcome. Nice environment very comfortable waiting room a More

by Eddie Moca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service department consultant.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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