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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,025 Reviews

6,025 Reviews of Mark Christopher Auto Center - Service Center

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June 12, 2019

Great experience The service is impeccable. From the time I arrived, my car was taken immediately after a quick inspection, then I was checked in, showed to the waitin More

by SSTARK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu and another gentleman in the service department with red hair. Both were fantastic.
Jun 12, 2019 -

Mark Christopher Auto Center responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2019

Hummer service Another great service experience at Mark Christopher. The team was pleasant and professional as always. Thanks for the excellent work on keeping my Hu More

by HummerMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Jun 12, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2019

first service service was great except forgot to put on from plate. finished fast. couldn't do car wash because for some reason, but still ok. Overall happy More

by MARKPS376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2019

great experience We had our car serviced and they were very accommodating and always kept us in the loop regarding services performed to the car, it did take a bit lon More

by Vict0r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 10, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2019

Great ; the Team knows what needs to get completed and they work with my travel schedule...Having trouble meeting to your 25 word requirement; very pleased More

by GREGERICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Too much work; I'm done> either receive or delete
Jun 10, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Greg! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2019

Love Mark Christopher Auto Center-- This time it to long to get my Yukon back- but they should have told me that the had to go get Brake light because it was not in stock in the auto c More

by elizabethc1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2019

Fresh and happy. A/C wasn’t cooling properly. Went in around 8am and car was diagnosed as having a bad condenser. By the end of the day it had replaced and everything More

by PULP96SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2019

Outstanding Service! I would go out of my way to refer someone to Mark Christopher Chevrolet because of the amazing service I get when I take my vehicle in for service. More

by pre507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aceves
Jun 09, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2019

Always Outstanding Service We have be using Mark Christopher Cadillac for our service needs for several years. We have always received professional, friendly, knowledgeable, co More

by otis2780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller Service Advisor
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2019

Pleasant experience as expected from your friendly staff Great and friendly staff with excellent quality service as expected every time I've returned for the past several years. I appreciate the attitude of More

by HRMALAKLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes in service.
Jun 09, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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