Mark Christopher Auto Center - Service Center

Wait was extremely long. My service advisor was a terrible communicator with the status of my vehicle even after I asked him 3 hrs in. Total wait time with an appointment w My service advisor was a terrible communicator with the status of my vehicle even after I asked him 3 hrs in. Total wait time with an appointment was 4 hours long More

Brought my vehicle in this past Friday 2/2/24 for an oil change and inspection. I advised that there was a nail in the front driver side tire. After completing the oil change which the car smells after driv change and inspection. I advised that there was a nail in the front driver side tire. After completing the oil change which the car smells after driving as if oil was spilled somewhere and burning off. They also did not notice the nail in the tire upon inspecting the vehicle. I brought thus to the attention of the service clerk and she wondered why they didn't catch it either. Thought this was a good service center but have to rethink continuing to bring my vehicle there. Which is truly disappointing. More

Jeff Rizzi and his team always provide exemplary service and are always polite and professional. I am always recommending Mark Christopher because of the service I receive. and are always polite and professional. I am always recommending Mark Christopher because of the service I receive. More

Quickly/efficient always professional , very happy with service on both my cars.Been that way for awhile service on both my cars.Been that way for awhile More

Nobu Domon has been my Service Advisor since 2014. He has ALWAYS given me OUTSTANDING service. He IS the reason I travel a distance to have my service performed at Mark Christopher, even during the pa He has ALWAYS given me OUTSTANDING service. He IS the reason I travel a distance to have my service performed at Mark Christopher, even during the pandemic. I can’t say enough about him. More

I had yet another great experience here! Always great customer service, they are very thorough and explain everything to me. They also had me in and out within 2 hours which I really appreci Always great customer service, they are very thorough and explain everything to me. They also had me in and out within 2 hours which I really appreciated. More

I am very pleased with the service I received. They were very helpful and courteous. My car needed a new valve and an oil change and it was done the next day. They were very helpful and courteous. My car needed a new valve and an oil change and it was done the next day. More

Avo Is my service rep here at the dealership, I highly recommend seeing him very thorough And does great in following up don’t hesitate to give them a call for your service needs recommend seeing him very thorough And does great in following up don’t hesitate to give them a call for your service needs More

We are pleased with our purchase. My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle a My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle always feels like such a headache, but it was nothing like that here. I would recommend this dealership as a great place to do business with because all the staff treated us good and made the experience easy. I especially love the photos they took for us, with the new truck and the little slideshow with music! It was great! More

Nobu at Cadillac Service is the best! He is easy to work with , accommodating and very responsive. He is easy to work with , accommodating and very responsive. More