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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,248 Reviews

6,248 Reviews of Mark Christopher Auto Center - Service Center

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September 06, 2019

Regular maintenance Got in a timely manner. All when well There facilities are very nice to wait in. They have vending machine and comfortable seating. We would recomme More

by TDYBR32350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer and cashier
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Complete lease maintenance, level, tire review, oil change Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez; Guillermo Jesus Hernandez Ve; Dylan Lopez
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Amazing Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. More

by MGRN717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Employee excellence Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at th More

by ANKUM9723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m More

by DSGUNS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for the excellent review! It is great to know that Jackie was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is More

by carlosarmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 05, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Great service The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Sep 05, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 01, 2019

Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b More

by MONET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo from Sales Dept
Sep 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Major repair Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. More

by sherman_garnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2019

Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th More

by bswalters4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service- sandra & nobel, Gerald Waters
Sep 01, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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