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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,271 Reviews

6,271 Reviews of Mark Christopher Auto Center - Service Center

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September 18, 2019

Good experience Great service, good customer relationships Mr. Nobu handle my situation with speed and friendliness very courteous I have been coming here for over 20 More

by Bootsy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble, Matt Torres
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Outstanding service. Always gives you the best service. I would recommend them when you need fast and quality service. Always a free car wash as well. Five star rating More

by 1JOEBARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie C.
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Battery replaced No bull. Kept things moving and let me know what was going on. Truck was ready before expected. Washed and clean was a nice touch. More

by Szapcic
Recommend Dealer
Yes
Employees Worked With
Julie in Service
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Ray Peters is customer service rep of the year! I moved out of the area a year ago and have another Chevy dealership within one mile from my home in Moreno Valley but because of the excellent custom More

by RASRAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Car wash not providing if needed must be another hour longer Need to speed up car wash faster ... if needed car wash Will be another hour wait.??? Too long of the wait so I don’t have the car wash More

by KNOTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2019 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2019

Recall As always the service department at MC top of the line, Sam in the service department kept me up to date as of the status of the work being done on my More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2019

A simple oil change. Everyone was very nice and helpful, however, even with an apointment, I had to wait 2 1/2 hours for a simple oil change. I was told it would be a 1 More

by paulamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 19, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2019

They did what they could on my car I took my 2012 V in for service because a warning light came on I won my advisor did an excellent job they could not find the problem and neither did More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 05, 2021 -

Jerry responded

I work with Julie Escobar and she did a fantastic job took care of my problem answering all my questions and was very very pleasant to work with I would recommend her and Mark Christian to anyone

September 15, 2019

Satisfied Good customer service, very professional. Really cares about your satisfaction, bought 2 trucks here and always help me keep up with service to keep t More

by leis1idc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 16, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2019

Did oil change Great service, very nice staff, cleaned my car very well, clean waiting room, was a lot faster than the estimated wait time and finished my car about More

by AMERALIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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