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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,037 Reviews

6,037 Reviews of Mark Christopher Auto Center - Service Center

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July 08, 2019

Horrible!!! I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad More

by Vvmendoza75
Recommend Dealer
No
Employees Worked With
Dario, Jeff
Jul 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

Finally, a Chevy dealer that can deliver a "WOW!" experience A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The se More

by RMAC1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens, Dino Picanzo
Jul 08, 2019 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

First Scheduled Vehicle Maintenance Service My inaugural service for my new Escalade couldn’t have gone any better! Lynett made the scheduling experience very convenient and Nobu was very compet More

by BOB.BIACSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynett Valadez, Nobu
Jul 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Bob! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Recall and service Went in for a recall and some problems I’ve been having Ray was able to take care of the problem I had. Took it a few times for that same problem and More

by EVOMR750
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray in service
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Ray was helpful & attentive Ray makes you feel at home with his no pressure attitude. He gave honest recommendations without excess urgency which I appreciated greatly......Just More

by EDYLOPEZMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

100k mile service Way too expensive. My mechanic quoted the work after I had it done yesterday and it was 40% of the cost I was charged. I get the difference between More

by evans4774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jul 04, 2019 -

Mark Christopher Auto Center responded

Evan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Great!!!! can't say more!!! Auto Center keep me in touch as to when my ordered part came in. Had appointment that i kept and the got to my SUV right away. More

by elizabethc1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2019

Its because of the service I continue to come back I've purchased three Tahoe's from this dealership and the reason I continue to come back is the service department. I have recommended several people More

by jewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Jul 03, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2019

Great people, great service and a great price. Sam sold us the car and his team continues to keep it in top shape. Mark Christopher has always done right by us, service or warranty work. More

by DENNISOFDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2019

Great service. All contacts with service personnel were courteous and professional. Service writer Jackie Klosky kept me informed as to the progress of my car. App More

by CHEETA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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