Mark Christopher Auto Center - Service Center
Ontario, CA
6,184 Reviews of Mark Christopher Auto Center - Service Center
Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to make sure my problems were resolved . It’s employees like her that makes me come back to Mark Christopher service was great More
Great service The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. More
Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is easy and they get out on time. More
Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will be busy like before 8 am. Only one person is doing the paper works for the service. I hope next time you will anticipate these days especially on holiday weekend and weekends. Pls assign additional staff so you will have fast service a customers will be more satisfied on your service. Thanks you. More
Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More
Major repair Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. More
Service review They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on. Had to bring the vehicle back because problem was not resolved. They returned car to me with 7% left on oil life without changing the oil or recommending that I change it before giving me the car back. They have now given me a loaner car which makes me happy. I just hope the problem gets resolved. Not expecting this out of a new purchase. More
Servicing my 2018 SLT Sierra The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose her I will go somewhere else More
Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in the computer. Also not a problem getting a loaner vehicle similar to my own car. I prefer that over a shuttle anyday!! More
Professional, friendly & thorough Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are professional, knowledgeable, friendly and helpful. They have provided knowledgeable & thorough explanations of mechanical problems, options for work priority to fit my budget whenever possible and timely callback for status or questions. More