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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,042 Reviews

6,046 Reviews of Mark Christopher Auto Center - Service Center

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July 17, 2019

Service Center Good experience for my first time using the service center. I got a loaner car no issues granted would be nice in the loaner cars were fully loaded. P More

by SAL_SILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice woman from Service dept.
Jul 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2019

Efficient and thorough Service Whether it's a planned service trip or unexpected I have always been taken care of promptly and I trust the Nobu and the service team. More

by jamessuess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
Jul 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2019

Nobu was awesome as always! Nobu took care of my issue as soon as he diagnosed the problem. I have been going to Mark Chris and Nobu for many years. They have been fantastic. More

by JHF32023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu/Dario
Jul 17, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2019

Excellent service and most importantly customer service. This is the main reason why I came and bought my car from here. Everyone is friendly here. More

by NMR699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jul 18, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2019

You cant get any better than Juan Fletes Always takes care of any issues that I may bring his way, with a professional attitude and a smile. Makes sure I am absolutely satisfied with work don More

by vanembry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jul 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2019

Trunk Issues I’m disappointed that my trunk was not fixed and actually can’t out of service in worse condition than it went on. When I called about it I was told m More

by Raul Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 19, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Great Service Took my car in for service and received great support from Mike. Mike was very informative and the car was finished without the expected time frame. More

by LAKDOGS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Fast service The service employees are friendly and professional. The service was fast, my car was ready before The time that I was quoted. I received my car prom More

by CHEEPS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t pay attention to his name
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

SUPER HAPPY WITH MR. GOMEZ"S SERVICE UPON MY ARRIVAL AT SERVICE I WAS GREETED BY MR.GOMEZ AND HE LISTEN TO MY ISSUE WITH MY ESCALADE . HE CALLED ME A FEW DAYS LATER AND I PICKED UP MY More

by FREDKIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR. GOMEZ IN SERVICE
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Customer very satisfied The Service Department is always so attentive to me as a customer. They’re very honest and not overpriced!! The work is always completed on a timely m More

by dxmeraz12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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