Mark Christopher Auto Center - Service Center
Ontario, CA
6,347 Reviews of Mark Christopher Auto Center - Service Center
Punctual, Friendly, professional! Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash al Robert was welcoming and professional. Called me to let me know my vehicle was ready for pick up in a timely manner. I appreciated the truck wash also, it was dirty when I dropped it off and much nicer looking when I picked it up! More
Flawless Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards Robert is one of the best CSRs I have ever felt with. Great attention to detail. You guys picked a good one there! Thanks! Best Regards More
Straight forward and professional Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with Had acceleration problems with car also received notice from g m to fix said issue appointment was made and car taken in for service car repaired with no issues More
Poor communication and follow up First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for c First bad experience after several visits. No follow up, no return calls as promised. Poor communication. Had to call back after failed promised for callback More
Patient staff The person assisting me was informative and accomodating to the issue I had with my vehicle. I cannot recall name of service guy who helped me. The person assisting me was informative and accomodating to the issue I had with my vehicle. I cannot recall name of service guy who helped me. More
Terrible No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for you No Email, No return calls, Almost impossible to get answers when your available. Customer service was horrible. Misleading on what there doing for your service needs. Not what you would expect from a luxury car dealer. More
Great customer service Helped me figure out what was wrong with my car. Called me back in timely matter. Gave me summary of what needs to be done Helped me figure out what was wrong with my car. Called me back in timely matter. Gave me summary of what needs to be done More
Great and fast customer service. I came in as a walk-in for an oil change. It took them about 1 1/2 hr. They even ask me if I wanted a car wash. I was in a hurry so I declined. I came in as a walk-in for an oil change. It took them about 1 1/2 hr. They even ask me if I wanted a car wash. I was in a hurry so I declined. More
Great service department I always get great service and communication from the service department. The work is timely and the prices are fair. I appreciate Julie always keep I always get great service and communication from the service department. The work is timely and the prices are fair. I appreciate Julie always keeping me informed. More
Wouldn’t go anywhere else! Mark Christopher is #1 in sales and service for a reason! Thanks to everyone over there for making it what it is. Wouldn’t take my car anywhere else. Mark Christopher is #1 in sales and service for a reason! Thanks to everyone over there for making it what it is. Wouldn’t take my car anywhere else. More