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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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September 27, 2019

Long time customer treated badly My 2008 Saturn stopped working just shut down. Naturally I had it towed to my usual repair station, Mark Christopher service. After their tech trie More

by Nieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Fletes
Oct 02, 2019 -

Mark Christopher Auto Center responded

Nieto, we appreciate you sharing your experience. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2019

Service department is Excellent I would like to give Mark Christopher service department an Excellent and outstanding customer service I took my car for oil change and tire rotation More

by GON42426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Sep 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Thank you! Aside from the wait time for an oil change/tire rotation (great selection of vehicles on the lot to browse helps), service was great! Service rep Juan More

by sr_rano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

great service I Had my car towed in and called and spoke with Avo and told him what was going on. So he asked the name of the towing company so he would be there to More

by janet.shafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Repair of front bumper The service was fantastic. A loaner vehicle was reserved for me while my vehicle was being repaired. Everyone was curteious and very helpful. I wou More

by PARKERSPIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Jack, Gerald Waters
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2019

Great customer service The service person Julie was outstanding she was extremely professional and knowledgeable. And she had the best attitude I have seen in a long time! T More

by JAMESMADSEN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2019

Outstanding Service! This is the friendliest and most professional service center ever! Jeff Rizzi and his team always go the extra mile to make their customers happy. Im More

by MARAMOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2019

Consistency from a auto dealership I have been having my hummer serviced at Mark Christopher where I purchased it since January of 2004. Same service writer, same good service while per More

by EDSKI917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 24, 2019

Timely It was good. I know I went later near noontime but the service was faster than I thought. No lines either and the service managers attended me in a More

by gsilva4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2019

Service department makes your wait time comfortable, tv, coffee and tea is provided for those that would like some. All staff are very friendly and put the customers nee More

by TUPPERANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Averie Injuan
Sep 24, 2019 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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