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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,046 Reviews

6,046 Reviews of Mark Christopher Auto Center - Service Center

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July 27, 2019

Great Service Service staff were all great! Car was ready in time annotated by Service Representative. Have been going to Mark Christopher since we purchased our More

by Aneta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick(?) Service Rep Chevy; Darius, Service Rep Cadillac; Johnathan - Sales, Frank Villalobos
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Eckbond Came in for eckbond. Gave me a courtesy car and kept me updated throughout the day. Very glad I chose Mark Christopher for my purchase. More

by jechumacero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Fast service They promised to return my truck at 12pm and they finished at 10:45am. Bill Morales was very nice and helpful, he offered the kids playroom when he sa More

by Evelinazatarain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jul 28, 2019 -

Mark Christopher Auto Center responded

Evelin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Chevy I like the job they always do when I bring my 2016 Tahoe for Sevices . The people are very nice and helpful.i would recommend it to family and friends More

by YEYABERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Service Julie was very courteous and knowledgeable. She explained additional services that were recommended. The service was completed in a reasonable amount More

by GRAMPLOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, service writer
Jul 28, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2019

Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They More

by BURTJEFFREY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jul 28, 2019 -

Mark Christopher Auto Center responded

Burt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Took Truck to do maintenance Service was ok, was surprised that the deal has nobody to greet customers. I had to go look for the service person to check my truck in. May it becaus More

by REDHOTSPIDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Awesome as always. Everyone is friendly, nice, and explain things to you. Service is awesome. They take the time to go over your problems and concerns. Great bunch of p More

by janums123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Doman, Colleen SanFillippo
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Oil change & tire rotation Scheduling the service on the website was simple. The service was expedient. Numerous notifications from the dealership site kept me informed and up t More

by rcrodrig22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 25, 2019 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Great customer service. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. More

by jlessentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac service manager.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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