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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,021 Reviews

6,021 Reviews of Mark Christopher Auto Center - Service Center

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September 27, 2023

Nobu was very helpful in explaining services needed on car and updating progress on car. Completion was done earlier than expected. More

by jan7496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2023

Ray told me what was going to be done to my vehicle and then when it was completed he explained what was done and told me an overview of the condition of my vehicle. He is always polite and considerate wh More

by KATHRYN.BEIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray in Service Department
Sep 29, 2023 -

Mark Christopher Auto Center responded

I truly appreciate you taking the time to write about your experience at our service department, Kathryn. We want to provide all of our customers with quick and efficient vehicle maintenance, and I am thrilled to hear that you feel you had such a wonderful experience with our team. I am happy to hear that you can trust us with your vehicle and hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2023

Took care of my vehicle. Fast service. Clean facilities. Staff is very friendly and helpful More

by dirtking68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Sep 27, 2023 -

Mark Christopher Auto Center responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2023

Service "Avo" and parts department "Eddie" Customer Service is high quality any other issues or questions they help our company More

by margaret4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo & Eddie Parts
Sep 27, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business, Margaret. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2023

Good customer service. Timely matter it was a little expensive. Got to look at other inventory. My opinion chevy needs more V8 and less v6 and even lesser electric. More

by jercaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 25, 2023

Everything went smoothly, it just took longer than I had anticipated. The waiting area was clean and had tables which made it nice to be able to get some work done while waiting. More

by MDMONROE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
Sep 27, 2023 -

Mark Christopher Auto Center responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 24, 2023

This is absolutely the best Chevy dealership I’ve purchased from and I’ll always come back here. We loved working with JasonHoe he’s awesome More

by ricky23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mark Christopher Auto Center responded

Ricky, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 23, 2023

Talk about price gouging! !!! Front brakes for 2023 Cadillac v black wing $3313 for brakes only !!! This is insane More

by ashifflet95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2023

I was able to get to work on time as promised and my truck was looking better than I thought at pickup. More

by ARMANDOMEDINA1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Mark Christopher Auto Center responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2023

Received the mats and license bracket for the Blazer. Received our pink slip 4 days after More

by floloumar1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Sep 20, 2023 -

floloumar1974 responded

Thank you

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