Mark Christopher Auto Center - Service Center

Amazing My family and I have been coming for years! The staff are kind and answer all questions they make you feel like family. I made an appt and the service My family and I have been coming for years! The staff are kind and answer all questions they make you feel like family. I made an appt and the service people were great got me in and out with little to no wait time. The waiting area was clean peaceful with snack machines I was able to snack check my emails from my phone while I waited! Thank you guys until next time... More

Professional Service Speedy, accurate, professional service. I love that I can drop off my vehicle and return at my convenience. It’s never a hassale scheduling service. Speedy, accurate, professional service. I love that I can drop off my vehicle and return at my convenience. It’s never a hassale scheduling service. Thank you! More

False Advertising On Nov 25th, 2017, I went to Mark Christopher GMC to lease a 2018 Terrain, which was advertised for $169/month with $312 due at signing. According to On Nov 25th, 2017, I went to Mark Christopher GMC to lease a 2018 Terrain, which was advertised for $169/month with $312 due at signing. According to the ad (which appeared in the Nov 23rd LA Times), there were 5 available. When I arrived at the dealership on Nov 25th, the salesman wasted no time explaining that all 5 were sold on Firday (Nov 24th) and none were available at the advertised lease price. He also assured me that the ad would not appear in the Nov 26th LA Times. Not surprisingly, the same ad appeared in the LA Times on Nov 26th, indicating that 5 vehicles were available for the same lease conditions shown in the Nov 23 ad. This dealership is a master of the Bait and Switch technique and should be subject to penalties as dictated by California Law for false advertising. I will, of course, elevate my complaint to the appropriate state agency. Bill More

Dario saved me thousands! The Buick experienced a broken valve spring that caused catastrophic engine failure. Dario spoke to GM on my behalf and was able to negotiate a better The Buick experienced a broken valve spring that caused catastrophic engine failure. Dario spoke to GM on my behalf and was able to negotiate a better price to get the engine replaced for me saving thousands. More

Beware.. Came in for a charging issue. Diagnosed as an alternator issue. Had an extended warranty purchased from North County Cadillac with the purchase of my Came in for a charging issue. Diagnosed as an alternator issue. Had an extended warranty purchased from North County Cadillac with the purchase of my CTS-V. Instead of just replacing the alternator, service tech identified replacement cold air intake and claimed car was modified to warranty company who refused the claim and cancelled the warranty, despite identifying the intake had nothing to do with the failed alternator, and unrelated to the problem. More

Chevy Volt Powertrain Fail - Mark Christopher dealer denied I did lease 2013 Chevy Volt from Mark Christopher Auto Center in Ontario CA for 39 month 48,750 Miles. Exactly after 36 months when the Odometer is at I did lease 2013 Chevy Volt from Mark Christopher Auto Center in Ontario CA for 39 month 48,750 Miles. Exactly after 36 months when the Odometer is at 46K miles (Of which only 18K on powertrain) powertrain failed which is out of Bumper to Bumper warranty. Even the Powertrain is under warranty for 5 years/100K miles the dealer denied to cover the repair under warranty. Warranty manual mentions powertrain is warranted for 5 Years/100k, but dealer denied service mentioning Coolant HOSE is broken and caused powertrain fail, Hose is out of warranty so denying service. It's brand new car and serviced by dealer regulary, but dealer/manufacturer still denies service under warranty and given estimates of $1400 for further investigation and repair can go upto $6000. This really sucks on brand new CHEVY VOLT failure. More