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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,185 Reviews

6,185 Reviews of Mark Christopher Auto Center - Service Center

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September 17, 2019

They did what they could on my car I took my 2012 V in for service because a warning light came on I won my advisor did an excellent job they could not find the problem and neither did More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 05, 2021 -

Jerry responded

I work with Julie Escobar and she did a fantastic job took care of my problem answering all my questions and was very very pleasant to work with I would recommend her and Mark Christian to anyone

September 17, 2019

A simple oil change. Everyone was very nice and helpful, however, even with an apointment, I had to wait 2 1/2 hours for a simple oil change. I was told it would be a 1 More

by paulamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 19, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2019

Did oil change Great service, very nice staff, cleaned my car very well, clean waiting room, was a lot faster than the estimated wait time and finished my car about More

by AMERALIZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2019

Satisfied Good customer service, very professional. Really cares about your satisfaction, bought 2 trucks here and always help me keep up with service to keep t More

by leis1idc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Sep 16, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Terrible. My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow bo More

by Ozgur Askeroglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jacqueline Klosky, Rodney Reid
Sep 17, 2019 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Excellent service experience and pleasant staff. Very satisfied with the results of my visit for the repairs to my Chevy Cruze. Juan Fletes was very friendly and professional in helping me with the r More

by Hass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes in service.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Good customer service. Good customer service and respectful with customers plus they always make you feel you are welcome. Nice environment very comfortable waiting room a More

by Eddie Moca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan service department consultant.
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Very Good I was very satisfied with my visit. Everything was explained in detail. Service was fast & everything was done as promised. I would recommend this dea More

by CAROLINA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SAMUEL SCEVES
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

Amazing Cassandra is amazing she really worked hard to get me in the car I loved. I really like my car. I would recommend her to friends and family More

by S_FAHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Cassandra Meier
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 14, 2019

I have bought a lot of Cars @ Trucks from M / C They do a good job, get me in and out. I come from Hemet. I like getting the same Service Consultant, All the years I have been coming I have 2 Consu More

by WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Klosky
Sep 16, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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